Sydney, 2153, NSW,
Australia
Exigo Tech
Exigo Tech, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Exigo Tech collaboration with software players such as Microsoft, AvePoint and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Exigo Tech | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| Exigo Tech | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | CRM |
| Exigo Tech | Microsoft | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management |
| Exigo Tech | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | CRM |
| Exigo Tech | AvePoint | AvePoint Cloud Archiver | Archive as a Service (AaaS) | IaaS |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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A.H. Beard | Retail | 400 | $110M | Australia | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2019 |
In 2019, A.H. Beard implemented Microsoft Dynamics NAV as its ERP Financial solution. Exigo Tech led a Dynamics 365 customer service deployment alongside the Dynamics NAV Financials implementation, delivering a customized customer portal that allowed customers to log in and track the status of their requests.
The implementation encompassed customer service process design and CRM configuration, with the Microsoft Dynamics NAV Financials ERP providing core financial management capabilities. Exigo Tech incorporated customer journey mapping and user stories into the configuration cycle to shape portal workflows and service request lifecycles, aligning CRM case handling with financial transaction touch points.
Integration work connected the Dynamics 365 CRM and the Microsoft Dynamics NAV Financials ERP to improve financial agility and synchronize customer request data with financial records. Operational scope emphasized customer service and finance functions within the Australian business, with the customer portal serving as the front end for request intake and status tracking and Dynamics NAV managing financial posting and ledger processes.
Governance and rollout were driven by the implementation of a customer service process created by Exigo Tech, using customer journeys and user stories to steer iterative portal enhancements and acceptance criteria. Value and trust was built through the addition of those customer journey artifacts, and the integrated CRM to Microsoft Dynamics NAV Financials ERP link was explicitly executed to support improved financial agility.
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St Agnes' Catholic Parish | Non Profit | 1041 | $150M | Australia | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2019 |
In 2019 St Agnes' Catholic Parish began a phased Microsoft Dynamics 365 deployment led by Exigo Tech, implementing Microsoft Dynamics 365 Sales alongside Dynamics 365 Business Central to align with existing Office 365 investments. Exigo Tech was engaged to evaluate the current technology structure and recommend a roadmap, and the engagement produced a multi-phase implementation plan that directly addressed parish requirements and future adoption needs.
The first phase centered on implementing Dynamics 365 Business Central to streamline finance, accounting, budgeting and forecasting workflows, the solution supporting bank integration and automation of routine finance activities. The second phase included deployment of Microsoft Dynamics 365 Sales and the Microsoft Dynamics 365 Customer Service module to support marketing, customer engagement and case management, with the Microsoft Dynamics 365 Sales deployment addressing Sales Automation,Sales Engagement requirements.
Integrations were explicitly scoped to leverage Office 365 for identity and collaboration, and to connect Business Central to the parish bank for payment and reconciliation automation. Operational coverage focused on finance and customer engagement teams within the parish, with parish professionals using the Sales and Customer Service modules to manage enquiries raised by elderly constituents and to coordinate service packages.
Governance and rollout were staged to limit disruption, Exigo Tech designing the tailored solution and executing phased deployments to validate functionality and refine configuration between phases. The project narrative emphasizes preparation for future technology adoption and targeted automation of finance and engagement workflows as the primary outcomes described.
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St Agnes' Catholic Parish | Non Profit | 1041 | $150M | Australia | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2019 |
In 2019, St Agnes' Catholic Parish implemented Microsoft Dynamics 365 Business Central as its ERP Financial application to standardize parish-wide accounting and reporting across a diverse set of commercial, pastoral and community services. The deployment addressed finance consolidation needs across aged care, disability services, community housing, early childcare and other parish entities, and was delivered with systems integrator Exigo Tech. Microsoft Dynamics 365 Business Central was positioned as the core financial platform to support financial reporting to the Parish Finance Council and later to two boards.
The implementation replaced multiple versions of QuickBooks with Microsoft Dynamics 365 Business Central and established a consistent parish-wide accounting approach that had been approved by the audit committee. Configuration work focused on core general ledger consolidation, financial reporting and analysis, procurement workflows aligned to the new strategic procurement function, and fixed asset and property-oriented financial controls to support Property Services and villages. Standard ERP Financial functional terminology such as consolidation, chart of accounts harmonization, and centralized procurement processing was applied to unify disparate accounting practices used by individual accountants across entities.
Operational delivery was coordinated through an Information Technology Program Management Office that reported to the CFO, and the program upgraded core hardware and connectivity in parallel with the software rollout. The project included upgrades to core operational systems in aged care and remediation of a previously mismanaged installation, ensuring operational systems and Microsoft Dynamics 365 Business Central were aligned for finance and care delivery workflows. The operational scope explicitly covered parish financial management, procurement, property services, aged care villages and other community service sites.
Governance and process changes accompanied the technical implementation, with new reporting lines into the Parish Finance Council, two boards and the audit committee, and a parish-wide rollout of standardized financial reporting templates and governance controls. A strategic procurement function established during this period delivered savings described as approximately five times the cost of establishment, and restructuring work achieved the legal and business architecture outcomes cited as earlier and lower cost than alternative approaches. Improvements to board and management reporting and progress on the Aged Care Masterplan were reported as part of the implementation period.
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Non Profit | 1041 | $150M | Australia | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | 2019 |
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Non Profit | 70 | $8M | Australia | AvePoint | AvePoint Cloud Archiver | Archive as a Service (AaaS) | 2023 |
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