Experts Inside
Experts Inside, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Experts Inside collaboration with software players such as Sipcall empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Experts Inside | Sipcall | Sipcall SIP Trunk | PBX, VoiP and Phone Systems | Collaboration |
| Experts Inside | Sipcall | Sipcall Internet | PBX, VoiP and Phone Systems | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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FFHS | Education | 2200 | $330M | Switzerland | Sipcall | Sipcall Internet | PBX, VoiP and Phone Systems | 2019 |
In 2019, FFHS implemented Sipcall Internet to provision Microsoft Teams telephony, classified under PBX, VoiP and Phone Systems. The deployment targeted institutional voice services for Fernfachhochschule Schweiz in Switzerland, centralizing telephony within Microsoft Teams to strengthen unified communications.
Sipcall Internet was configured to deliver Direct Routing internet telephony services for Microsoft Teams, with implementations of SIP trunking, session management and PSTN breakout capabilities consistent with Microsoft Teams telephony integration. Functional configuration work included Direct Routing setup, dial plan configuration and user provisioning to enable voice calling from Teams clients via Sipcall Internet.
The integration architecture connected Sipcall Internet's SIP-based gateway to the FFHS Microsoft 365 tenant to route calls between Teams and the public telephone network using Direct Routing. Experts Inside served as the technical implementation partner, managing Direct Routing configuration, dial plan policies and operational handoff with FFHS IT staff.
Operational governance emphasized centralized administration of phone numbers, call routing policies and support procedures within FFHS IT, while provisioning and operational workflows were aligned to Microsoft Teams administration. The Sipcall Internet implementation improved unified communications at FFHS and reduced telephony costs in Switzerland.
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FFHS | Education | 2200 | $330M | Switzerland | Sipcall | Sipcall SIP Trunk | PBX, VoiP and Phone Systems | 2019 |
In 2019 FFHS implemented Sipcall SIP Trunk to enable a Microsoft Teams centric telephony architecture. The Sipcall SIP Trunk deployment addressed FFHS PBX, VoiP and Phone Systems requirements for PSTN connectivity and SIP services within the institution’s IT and telephony operations in Switzerland.
The implementation configured Sipcall SIP Trunk for SIP trunking and PSTN termination, integrating SIP session control, call routing, number provisioning and dial plan management to support Microsoft Teams as the primary user endpoint. The deployment used standard SIP trunk features to bridge Teams calling to public telephony networks and to centralize outbound and inbound call routing for campus telephony.
Experts Inside served as the system integrator and supported technical integration work, with the project kicking off in November 2019 as a pilot and completing rollout by May 2020. The program focused on operational consolidation of telephony under Microsoft Teams, and the organization reported improved flexibility and reduced costs in IT and telephony operations.
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