Dubai, 242695,
United Arab Emirates
Global Technology Services
Global Technology Services, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Global Technology Services collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Global Technology Services | Oracle | Oracle E-Business Suite Pension Administration | Pension Administration | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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General Pension and Social Security Authority (GPSSAAE) | Government | 200 | $30M | United Arab Emirates | Oracle | Oracle E-Business Suite Pension Administration | Pension Administration | 2011 |
In 2011, General Pension and Social Security Authority GPSSAAE contracted Global Technology Services to implement Oracle E-Business Suite Pension Administration, with Oracle as the vendor. The Oracle E-Business Suite Pension Administration deployment targeted Pension Administration to automate pension contribution, distribution and citizen services across Abu Dhabi and Dubai.
The implementation encompassed pension administration modules alongside HR and payroll processing and core finance modules within Oracle E-Business Suite, configured to handle contribution calculation, benefit distribution workflows and citizen service case handling. Oracle E-Business Suite Pension Administration served as the back-office solution to centralize transactional processing and pension lifecycle management.
The deployment was organized as a consolidated back-office E-Business Suite implementation covering Abu Dhabi and Dubai, establishing unified transaction processing and shared master data for employees and pensioners across the covered sites. Integrations focused on internal module orchestration between pension administration, HR payroll and finance to enable end to end contribution and distribution workflows.
PwC supported the vendor selection and provided project management and quality assurance, while Global Technology Services executed the phased implementation that began in 2011 with an expected one year rollout. The program impacted HR, payroll, finance and citizen services operations and aimed to improve automation and citizen service delivery.
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