Tsu, 514-8666,
Japan
Hyakugo Digital Solutions
Hyakugo Digital Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Hyakugo Digital Solutions collaboration with software players such as Dynatrek empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Hyakugo Digital Solutions | Dynatrek | Dynatrek CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Hyakugo Bank | Banking and Financial Services | 2796 | $696M | Japan | Dynatrek | Dynatrek CRM | CRM | 2019 |
In 2019, Hyakugo Bank implemented Dynatrek CRM as part of a CRM and MCIF renewal to internalize report creation and deliver branch management dashboards and automated management reports across all Japanese branches. The project started in April 2019 and was rolled out from October 2019, with rollout activities focused on the bank's branch network in Japan.
Dynatrek CRM was configured to provide branch management dashboards, automated management reporting, and report development tooling to centralize operational reporting. Functional capabilities implemented included MCIF-aligned customer data views, scheduled report generation, and dashboarding targeted at branch managers and central operations.
Hyakugo Digital Solutions led the implementation and connected Dynatrek CRM to the bank's host DB to expand the application into an internal system infrastructure. The host DB integration created a direct data source for reporting and enabled faster development of operational reports tied to core banking records.
Governance and process changes emphasized internalizing report creation workflows and standardizing dashboard delivery across branches, shifting ownership of operational reporting to branch management and central operations. According to project notes, the implementation delivered faster report development and operational cost savings as the Dynatrek CRM instance became an internal reporting platform.
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