Göteborg, 411 09,
Sweden
i-Centrum
i-Centrum, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. i-Centrum collaboration with software players such as i-Centrum empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| i-Centrum | i-Centrum | i-Centrum Surveys | Survey and Questionnaire | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Abax | Professional Services | 350 | $60M | United Kingdom | i-Centrum | i-Centrum Surveys | Survey and Questionnaire | 2021 |
In 2021 Abax provisioned i-Centrum Surveys as a Survey and Questionnaire capability within its application portfolio, deploying the solution alongside other i-Centrum integrations to support customer engagement workflows. The implementation was delivered by i-Centrum, which also developed and implemented the GetAccept–SuperOffice integration used by Abax for CRM and document-signing processes across Norway and Europe.
The i-Centrum Surveys deployment focused on standard survey and questionnaire functional modules, including questionnaire authoring and templating, multi-channel distribution and response capture, automated reminders for non-respondents, and basic response analytics for reporting. Configuration emphasized integration points with CRM records to associate survey responses with accounts and opportunities, aligning customer feedback collection with sales and customer success workflows.
i-Centrum implemented the GetAccept–SuperOffice integration for Abax in parallel, enabling tighter CRM and document-signing orchestration, faster agreement turnaround, and automated reminder flows as reported. The combined footprint covered CRM-linked engagement across Norway and broader European operations, affecting sales, customer success, and contract management processes.
Governance centered on template control, role-based access to survey creation and response data, and embedding survey triggers into existing CRM workflows managed by i-Centrum. Where i-Centrum Surveys was adopted, operational ownership resided with sales and customer engagement teams, and technical ownership remained with i-Centrum for integration maintenance and orchestration.
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Buyer Intent: Companies Evaluating i-Centrum Services
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