Newport, PO30 5XD,
United Kingdom
Icr Systems
Icr Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Icr Systems collaboration with software players such as ICRTouch empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Icr Systems | ICRTouch | ICRTouch TouchReservation | Reservation and Booking Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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The Chequers Inn United Kingdom | Leisure and Hospitality | 15 | $1M | United Kingdom | ICRTouch | ICRTouch TouchReservation | Reservation and Booking Management | 2025 | In 2025, The Chequers Inn United Kingdom implemented ICRTouch TouchReservation alongside TouchPoint, ByTable, SelfService and TouchOffice Web. The deployment targeted online dining and on site booking workflows within the Reservation and Booking Management category, linking reservation capture to front of house order flows and table management. The implementation configured TouchPoint for point of sale order capture, ByTable for table management and online booking intake, SelfService for kiosk and outdoor ordering, and TouchOffice Web for centralized back office configuration and reporting. Configuration focused on synchronized order routing and table status, reservation to order handoff, and centralized menu and pricing control to ensure consistent guest experience across channels. Icr Systems acted as the systems integrator for the rollout, integrating ByTable with TouchPoint and provisioning ICRTouch TouchReservation to provide web based reservation intake tied to on premise ordering. Operational coverage emphasized front of house and outdoor ordering at the Isle of Wight site, impacting hospitality staff workflows for hosts, servers and kiosk attendants. Governance used TouchOffice Web as the configuration and reporting control point, with implementation activities including SI led provisioning, configuration ownership handoff, and staff training to embed new order taking and reservation processes. The Chequers Inn reported increased spend per head and reduced staff time on order taking as outcomes of the integrated TouchPoint, ByTable, SelfService and TouchReservation implementation. |
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Buyer Intent: Companies Evaluating Icr Systems Services
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