List of ICRTouch TouchReservation Customers
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United Kingdom
Since 2010, our global team of researchers has been studying ICRTouch TouchReservation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ICRTouch TouchReservation for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ICRTouch TouchReservation for Reservation and Booking Management include: Mckeever Hotels United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 366 employees and revenues of $23.0 million, Monterey Jacks United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 200 employees and revenues of $10.0 million, The Chequers Inn United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ICRTouch TouchReservation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ICRTouch TouchReservation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Mckeever Hotels United Kingdom | Leisure and Hospitality | 366 | $23M | United Kingdom | ICRTouch | ICRTouch TouchReservation | Reservation and Booking Management | 2025 | Ace Computer Solutions | In 2025, McKeever Hotels implemented ICRTouch TouchReservation within its Reservation and Booking Management footprint across its portfolio. The deployment was part of a broader ICRTouch ecosystem rollout across multiple properties in Northern Ireland and Ireland, aligning reservation and front-of-house operations under a unified application suite. The implementation included ICRTouch modules TouchPoint, PocketTouch, TouchOffice Web and ByTable in the spa garden, configured to support point of sale transactions, mobile ordering, back office administration and table management workflows. Use of ICRTouch TouchReservation is inferred from the customer adoption of the ICRTouch ecosystem and the integration with Reslynx PMS to manage guest and table bookings and reservation workflows. The ICRTouch environment was integrated with Reslynx PMS to synchronize bookings and hospitality operations between the property management system and POS and table systems, supporting reservations, spa bookings and F and B seating assignments. Operational scope covered hospitality and reservations teams across Northern Ireland and Ireland, with on-site spa and restaurant staff interacting with ByTable and PocketTouch for real time table allocation and order processing. Rollout and technical provisioning were executed by Ace Computer Solutions, using TouchOffice Web for centralized configuration, access control and administration across sites. Governance aligned reservation workflow ownership between central reservations and on site managers, and the architecture relied on the ICRTouch suite to provide consistent configuration, table management and reporting across the multi property estate. | |
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Monterey Jacks United Kingdom | Leisure and Hospitality | 200 | $10M | United Kingdom | ICRTouch | ICRTouch TouchReservation | Reservation and Booking Management | 2025 | Reply | In 2025 Monterey Jacks United Kingdom deployed ICRTouch TouchReservation as part of a Reservation and Booking Management implementation to support its expansion across Scotland. The deployment was executed within a wider ICRTouch ecosystem that included TouchPoint, ByTable, SelfService, PocketTouch and TouchKitchen, aligning booking and point of sale workflows with self service channels. The implementation configured TouchPoint for front of house point of sale operations and seat management, ByTable for online booking workflows, SelfService for kiosk ordering, PocketTouch for handheld ordering, and TouchKitchen for kitchen display and order orchestration. Configuration work focused on synchronising reservations to floor plans, routing orders to kitchen displays, and enabling self service booking and ordering flows consistent with Reservation and Booking Management functional patterns. Reply led the systems integration and rollout, linking ByTable and TouchPoint across Monterey Jacks locations in Scotland. ByTable can link to ICRTouch TouchReservation to provide online table bookings, therefore use of ICRTouch TouchReservation is inferred from the presence of ByTable and TouchPoint in the implementation, supporting hospitality front of house booking channels and increased self service availability. Governance and operational changes included centralising booking controls, introducing standard operating procedures for kiosk and handheld ordering, and staff training coordinated through the SI. The project delivered an 8% reduction in labour costs within two weeks, an outcome reported alongside the multi module ICRTouch deployment. | |
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The Chequers Inn United Kingdom | Leisure and Hospitality | 15 | $1M | United Kingdom | ICRTouch | ICRTouch TouchReservation | Reservation and Booking Management | 2025 | Icr Systems | In 2025, The Chequers Inn United Kingdom implemented ICRTouch TouchReservation alongside TouchPoint, ByTable, SelfService and TouchOffice Web. The deployment targeted online dining and on site booking workflows within the Reservation and Booking Management category, linking reservation capture to front of house order flows and table management. The implementation configured TouchPoint for point of sale order capture, ByTable for table management and online booking intake, SelfService for kiosk and outdoor ordering, and TouchOffice Web for centralized back office configuration and reporting. Configuration focused on synchronized order routing and table status, reservation to order handoff, and centralized menu and pricing control to ensure consistent guest experience across channels. Icr Systems acted as the systems integrator for the rollout, integrating ByTable with TouchPoint and provisioning ICRTouch TouchReservation to provide web based reservation intake tied to on premise ordering. Operational coverage emphasized front of house and outdoor ordering at the Isle of Wight site, impacting hospitality staff workflows for hosts, servers and kiosk attendants. Governance used TouchOffice Web as the configuration and reporting control point, with implementation activities including SI led provisioning, configuration ownership handoff, and staff training to embed new order taking and reservation processes. The Chequers Inn reported increased spend per head and reduced staff time on order taking as outcomes of the integrated TouchPoint, ByTable, SelfService and TouchReservation implementation. |
Buyer Intent: Companies Evaluating ICRTouch TouchReservation
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