Singapore, 408601,
Singapore
IHRP Professionals
IHRP Professionals, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. IHRP Professionals collaboration with software players such as Qualtrics empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| IHRP Professionals | Qualtrics | Qualtrics EmployeeXM | Employee Experience | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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National Trades Union Congress (NTUC) | Non Profit | 800 | $102M | Singapore | Qualtrics | Qualtrics EmployeeXM | Employee Experience | 2021 |
In 2021, National Trades Union Congress (NTUC) implemented Qualtrics EmployeeXM to address Employee Experience priorities across its HR and member engagement functions in Singapore. Qualtrics EmployeeXM was deployed to support Employee Experience use cases for an organization of approximately 800 employees, aligning with local data sovereignty expectations and regional XM initiatives.
The implementation leveraged Qualtrics EX methodologies to instrument continuous listening programs, pulse and engagement surveys, experience analytics, and closed-loop action planning within Qualtrics EmployeeXM. Configuration emphasized voice of the employee collection, analysis and reporting workflows, wellbeing and safety listening streams, and capabilities to surface insights for hybrid work strategy and people managers.
Operational architecture referenced regionally focused delivery, including connection to the Centre for XM Innovation in Asia and the dedicated Singapore data centre to ensure compliance with government and enterprise data security and sovereignty requirements while running the Qualtrics XM platform in-country. IHRP Professionals acted as the implementation and enablement partner, delivering methodology transfer, targeted masterclasses, and certification-based training to HR practitioners drawn from IHRP’s ecosystem.
Governance centered on embedding Qualtrics EX frameworks into HR processes, training certified IHRP professionals to lead listening, analysis and response workflows, and coordinating ongoing EX capability building through specialised events and masterclasses. The program explicitly aimed to improve employee engagement, lower staff turnover, strengthen wellbeing and safety, and maximise hybrid work strategies as described by the participating organisations.
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Buyer Intent: Companies Evaluating IHRP Professionals Services
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