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IBM
IBM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. IBM collaboration with software players such as SAP, IBM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Manufacturing | 2500 | $258M | India | SAP | SAP S/4HANA Cloud | ERP Financial | 2019 |
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Manufacturing | 47000 | $35.5B | China | SAP | SAP S/4HANA Cloud | ERP Financial | 2021 |
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Distribution | 1000 | $436M | Indonesia | SAP | SAP HANA Enterprise Cloud | Application Hosting and Computing Services | 2021 |
In 2021, Anugerah Pharmindo Lestari deployed SAP HANA Enterprise Cloud under the Application Hosting and Computing Services category to upgrade its SAP environment and support nationwide logistics operations. The deployment was executed as an IBM Managed SAP Applications engagement that cut SAP HANA allocation lead times in half and reduced SAP HANA deployment time by two months compared to an on premises installation. APL already delivers 97 percent of customer orders on time, and the cloud move aimed to preserve uptime and improve operational flexibility across Indonesia's islands.
The implementation provisioned managed compute and storage resources through IBM Cloud and APL migrated its database tier from SAP HANA 1.0 to SAP HANA 2.0 on cloud, positioning the estate for a future move to SAP S/4HANA when parent company Zuellig Pharma decides to proceed. SAP HANA Enterprise Cloud was used to centralize the SAP database platform, while managed SAP Applications covered lifecycle tasks such as provisioning, patching, and uptime management.
Operational coverage included APL's logistics organization and the supporting SAP satellite applications, with IBM managing the SAP landscape and associated platform services. The move shifted 59 percent of expenditure from Capex to Opex, and APL reported lower ongoing management spend for SAP and satellite applications in IBM Cloud than it previously incurred managing its SAP landscape on premises.
Governance and rollout favored a managed services operating model to mitigate long hardware lead times in Indonesia, enabling faster resource allocation and improved system reliability. APL retained process ownership for logistics and order fulfillment while transferring infrastructure and platform responsibilities to IBM, with the SAP HANA 2.0 on cloud upgrade framed as a staging step toward eventual adoption of SAP S/4HANA.
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Distribution | 1000 | $436M | Indonesia | IBM | IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) | Application Hosting and Computing Services | 2018 |
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Manufacturing | 13300 | $1.7B | Chile | SAP | SAP S/4 HANA | ERP Financial | 2020 |
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Manufacturing | 13300 | $1.7B | Chile | IBM | IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) | Application Hosting and Computing Services | 2021 |
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Manufacturing | 13300 | $1.7B | Chile | SAP | SAP S/4HANA Cloud | ERP Financial | 2021 |
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Manufacturing | 13300 | $1.7B | Chile | IBM | IBM Power Systems | Application Hosting and Computing Services | 2019 |
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Consumer Packaged Goods | 610 | $100M | United States | SAP | SAP ERP ECC 6.0 | ERP Financial | 2011 |
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Consumer Packaged Goods | 610 | $100M | United States | IBM | IBM Db2 | Database Management | 2011 |
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Buyer Intent: Companies Evaluating IBM Services
- Hitachi Vantara, a United States based Professional Services organization with 6300 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Hitachi Vantara | Professional Services | 6300 | $2.4B | United States | 2024-09-16 |