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IBM
IBM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. IBM collaboration with software players such as SAP, IBM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Insurance | 55000 | $67.7B | United States | SAP | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | 2019 |
In 2019 Allstate implemented SAP SuccessFactors Employee Central Global Benefits as a strategic benefits platform to centralize Benefits Administration across its HR and payroll functions. IBM served as the system integrator on the program that began in October 2019 and continued into ongoing support, with implementation and development work scoped to Allstate Insurance in the United States.
The implementation scope included developments across SAP HR submodules, specifically Payroll, Time Management, Personnel Administration, Organizational Management, and Benefits. Configuration work focused on aligning benefit eligibility rules, enrollment workflows, and the Employee Central benefit data model, while extensions handled payroll posting logic and time based eligibility calculations consistent with Benefits Administration processes.
Integrations were a primary technical focus, with explicit integration between SAP HR components and SAP SuccessFactors Employee Central. Integration development included master data synchronization for employee records, benefit entitlements integration from Employee Central into payroll posting flows, and time management inputs to support eligibility and accrual calculations. IBM delivered integration mapping, interface orchestration, and ongoing adaptation of integration points as part of the program.
Governance and operational changes emphasized centralized HR process ownership and configuration control, with process realignment between HR, Payroll, and Benefits administration teams. The program formalized change control for benefit configuration and established cross functional workflows for enrollment events and payroll reconciliations, positioning SAP SuccessFactors Employee Central Global Benefits as the authoritative system for Benefits Administration at Allstate.
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Insurance | 55000 | $67.7B | United States | SAP | SAP SuccessFactors Plateau | Learning and Development | 2017 |
In 2017, Allstate implemented SAP SuccessFactors Plateau as its Learning and Development platform, working with IBM and SAP to deliver the SAP SuccessFactors Plateau Learning Management System module. The deployment targeted enterprise learning and HR talent functions and was positioned to manage compliance training, instructor led courses, and e learning programs across the organization.
The implementation centered on the SAP SuccessFactors Plateau Learning Management System module, configured to support course catalog management, curriculum and learning plan configuration, competency based learning, compliance tracking, assignment workflows, and reporting and analytics. Configuration work included role based administration and learner segmentation to support centralized content management and instructor led training scheduling.
Operational coverage extended to Allstate's HR, compliance, and talent development teams and scaled to the company workforce of approximately 55,000 employees in the United States. Integrations focused on user provisioning and identity workflows, single sign on, and synchronization with HR and talent processes to align course assignments with role and compliance status, consistent with Learning and Development platform patterns.
IBM led systems integration and implementation governance, conducting configuration, testing, and rollout activities while establishing LMS administration roles and learning governance processes within HR. The program embedded SAP SuccessFactors Plateau into Allstate learning operations, creating formal ownership for content lifecycle, compliance reporting, and operational support for the Learning and Development function.
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Insurance | 55000 | $67.7B | United States | SAP | SAP SuccessFactors Employee Central Payroll | Payroll | 2019 |
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Insurance | 55000 | $67.7B | United States | SAP | SAP SuccessFactors Employee Central Service Center | HR Service Delivery | 2019 |
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Insurance | 25000 | $47.3B | United States | IBM | IBM Blockchain Platform | Blockchain Platform | 2017 |
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Consumer Packaged Goods | 6000 | $7.3B | India | SAP | SAP HCM (HR) | Core HR | 2009 |
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Consumer Packaged Goods | 6000 | $7.3B | India | SAP | SAP HCM Payroll | Payroll | 2009 |
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Consumer Packaged Goods | 6000 | $7.3B | India | SAP | SAP Time and Attendance Management by WorkForce Software | Time and Attendance | 2009 |
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Consumer Packaged Goods | 6000 | $7.3B | India | SAP | SAP HCM Employee Self Service | Employee Self Service | 2009 |
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Manufacturing | 2500 | $258M | India | SAP | SAP S/4HANA Cloud | ERP Financial | 2019 |
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Buyer Intent: Companies Evaluating IBM Services
- Hitachi Vantara, a United States based Professional Services organization with 6300 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Hitachi Vantara | Professional Services | 6300 | $2.4B | United States | 2024-09-16 |