It Works
3416 9th St Ne,
Washington, 20017-1704, DC,
United States
Washington, 20017-1704, DC,
United States
1 202-455-4781
Professional Services
It Works
List of Software Implementations where It Works is Reseller or System Integrator
It Works, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. It Works collaboration with software players such as Comestri empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
It Works is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| It Works | Comestri | Comestri PIM | Product Information Management | eCommerce |
| It Works | Comestri | Comestri OMS | Order Management | SCM |
List of Software Implementations where It Works is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Pillow Talk | Retail | 900 | $125M | Australia | Comestri | Comestri PIM | Product Information Management | 2020 |
In 2020 Pillow Talk deployed Comestri PIM as part of a replatform to BigCommerce, centralising product data and coordinating inventory for omnichannel fulfilment across stores and online in Australia. The implementation included Comestri PIM alongside Comestri OMS to create a unified product and order orchestration layer supporting retail and fulfilment operations.
Comestri PIM was configured to act as the central product catalog and master data store, consolidating SKU records, attribute taxonomies, media associations, and channel syndication workflows consistent with Product Information Management best practices. Configuration work focused on catalog governance, automated inventory synchronization feeds, and content staging to support parallel storefront and in-store merchandising workflows.
The project was delivered by SI It Works and integrated Comestri PIM with Comestri OMS and the BigCommerce storefront, enabling click and collect and store stock visibility for omnichannel fulfilment. Operational coverage spanned product administration, order fulfilment, and customer communications, and governance changes established a centralized product data ownership model and order orchestration processes to simplify administration and improve fulfilment and customer messaging.
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Pillow Talk | Retail | 900 | $125M | Australia | Comestri | Comestri OMS | Order Management | 2020 |
In 2020 Pillow Talk implemented Comestri OMS, an Order Management solution, as part of a broader Comestri PIM and Comestri OMS deployment tied to a BigCommerce replatform, supported by implementation partner It Works. The engagement was scoped to enable online order fulfilment workflows and in store fulfilment across Pillow Talk retail locations in Australia.
The Comestri OMS deployment focused on order orchestration capabilities, including click & collect routing, store pickup fulfilment rules, and automated customer communications for order status and collection. Comestri PIM was configured to centralize product master data and syndicate SKU availability to both BigCommerce and the OMS to support consistent merchandising and availability logic. The implementation included configuration of fulfilment priorities and business rules within Comestri OMS to direct orders to stores based on real time stock visibility.
Integrations tied Comestri OMS and Comestri PIM to the BigCommerce storefront to enable checkout level availability and click & collect options, and to retail store inventory feeds to surface real time store stock visibility for order routing. Automated customer communications were implemented through the OMS orchestration layer to trigger fulfilment notifications and collection instructions. The integration architecture emphasized synchronous availability checks at checkout and asynchronous fulfilment orchestration for store pick operations.
It Works led the rollout and delivery, coordinating configuration, testing and cutover between BigCommerce, Comestri PIM and Comestri OMS across Australian sites. Deliverables explicitly included Comestri PIM and Comestri OMS and resulted in enabled click & collect, real time store stock visibility and automated customer communications for order fulfilment in Australia.
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IT Decision Makers and Key Stakeholders at It Works
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Buyer Intent: Companies Evaluating It Works Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating It Works software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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It Works System Integrator / VAR Profile
It Works is a system integrator and technology consulting firm headquartered in Washington, United States, with approximately 48 employees and annual revenues of $5M.
It Works implements and supports enterprise applications across markets such as eCommerce and SCM.
APPS RUN THE WORLD tracks 2 verified It Works software implementations across industries and regions, including: Pillow Talk where It Works implemented Comestri PIM, and Pillow Talk where It Works implemented Comestri OMS.
It Works has a strategic VAR/SI partnership with Comestri, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing It Works partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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