London, WC2N 4BE,
United Kingdom
Keytree
Keytree, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Keytree collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Computacenter | Professional Services | 20097 | $8.6B | United Kingdom | SAP | SAP S/4 HANA Finance | ERP Financial | 2018 |
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Hachette UK | Media | 1742 | $593M | United Kingdom | SAP | SAP Order-to-Cash Software | ERP Financial | 2018 |
In 2018, Hachette UK implemented SAP Order-to-Cash Software as a core ERP Financial deployment, with Keytree engaged as the systems integrator. The rollout targeted order-to-cash workflows across publishing operations, with operational support staged between Didcot and London to serve publishers and internal customers.
The SAP Order-to-Cash Software implementation focused on standard ERP Financial capabilities, including order management, invoicing and billing, accounts receivable and credit control, and master data stabilization for customer and product records. Configuration work emphasized transaction orchestration, pricing and billing rules, and exception handling to support publisher ordering and fulfillment processes.
Integration work explicitly included a new Cognos reporting solution, with SAP transactional feeds provisioned to Cognos for operational and management reporting. The deployment established data flows between SAP Order-to-Cash Software and the enterprise reporting layer, enabling consolidated invoice and receivables reporting for finance and publishing teams.
Governance and operational support were structured around a second line IT support model, with triage and incident management responsibilities assigned to in-house SAP analysts who transitioned into the role during and after the 2018 implementation. Keytree retained SI responsibilities for the initial deployment and handover, while internal teams maintained ongoing support and publisher-facing issue resolution.
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Hachette UK | Media | 1742 | $593M | United Kingdom | SAP | SAP CRM | CRM | 2020 |
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Buyer Intent: Companies Evaluating Keytree Services
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