Frankfurt, 60327,
Germany
Kreuzwerker
Kreuzwerker, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Kreuzwerker collaboration with software players such as Atlassian empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Kreuzwerker | Atlassian | Atlassian Jira Ops | Incident Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
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Solarisbank AG | Professional Services | 400 | $84M | Germany | Atlassian | Atlassian Jira Ops | Incident Management | 2015 |
In 2015, Solarisbank AG implemented Atlassian Jira Ops for Incident Management to centralize incident response and maintenance communications across its technology organization. The deployment targeted engineering and partner-facing operations to improve visibility and coordination during service interruptions.
Atlassian Jira Ops was configured to orchestrate incident workflows, capture event timelines, and schedule maintenance notifications, aligning with standard incident response and runbook practices. The configuration emphasized automation of status updates and role-based incident assignments so engineers could focus on containment and remediation.
Kreuzwerker integrated Atlassian Jira Ops with Solarisbank’s alerting tool and Statuspage, enabling automatic posting to Statuspage whenever an incident was reported or maintenance was scheduled. This integration ensured partners received timely external communications while engineers continued internal remediation workflows.
Operationally the implementation shifted external partner communications from manual calls and emails to an automated Statuspage-driven workflow, improving transparency for partners and allowing engineers to work more quickly on resolution. The bank reported that automatic Statuspage updates saved time, built trust, and kept partners happy.
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Buyer Intent: Companies Evaluating Kreuzwerker Services
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