Lidd & Cordray
Lidd & Cordray, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Lidd & Cordray collaboration with software players such as Insight Works empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Lidd & Cordray | Insight Works | Insight Works Warehouse Insight | Warehouse Management | SCM |
| Lidd & Cordray | Insight Works | Insight Works Dynamic Ship | Shipping Management | eCommerce |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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TDL Canada | Distribution | 40 | $15M | Canada | Insight Works | Insight Works Dynamic Ship | Shipping Management | 2023 |
In 2023, TDL Canada implemented Insight Works Dynamic Ship to support Shipping Management across its Canadian distribution and fulfillment operations. The deployment integrated Insight Works Dynamic Ship with Microsoft Dynamics 365 Business Central to centralize shipment orchestration and shipping transaction visibility within the ERP.
Insight Works Dynamic Ship was configured to provide carrier rate-shopping, label generation, and shipment tracking along with automated shipping document handling and EDI workflow support. Functional configuration emphasized carrier selection logic, automated label and manifest generation, and shipment status synchronization to the order lifecycle.
The implementation was delivered by Lidd & Cordray, with the integration to Microsoft Dynamics 365 Business Central enabling order to shipment synchronization and operational orchestration across sites in Canada. The Lidd & Cordray led deployment began in 2023 and extended the shipping data model and transaction flows inside Business Central to support fulfillment throughput.
Operationally the project streamlined shipping and EDI workflows and supported a significant scale up in outbound volume, with December shipments increasing from approximately 6,100 in 2022 to 19,000 in December 2024. Governance centered on ERP-integrated shipping processes and centralized shipment tracking to align distribution, fulfillment, and customer service functions.
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TDL Canada | Distribution | 40 | $15M | Canada | Insight Works | Insight Works Warehouse Insight | Warehouse Management | 2023 |
In 2023, TDL Canada implemented Insight Works Warehouse Insight as part of a Microsoft Dynamics 365 Business Central deployment to modernize fulfillment across its Canadian distribution network. The implementation explicitly targeted Warehouse Management capabilities to standardize picking, receiving and shipping workflows and to centralize inventory and order processing under the ERP and mobile WMS layer.
The deployment combined Insight Works Warehouse Insight mobile WMS with the Dynamic Ship module to orchestrate mobile picking workflows, receiving processes and shipment execution. Configuration emphasized barcode-directed inventory control, task management and automated shipment generation consistent with Warehouse Management functional patterns, enabling scanner-driven cycle counts and directed putaway.
Integrations were built between Microsoft Dynamics 365 Business Central and the Insight Works components to synchronize inventory, sales orders and shipment confirmations in near real time. Operational coverage spanned multiple Canadian distribution sites, unifying backend ERP order orchestration with on-the-floor mobile warehouse operations to reduce manual handoffs between systems.
The project was led by systems integrator Lidd & Cordray and executed with a rapid rollout cadence across distribution locations. The implementation quickly improved warehouse accuracy and scalability and helped triple December order throughput from approximately 6,100 to approximately 19,000 shipments by late 2024.
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