Cairo, x,
Egypt
Masaref
Masaref, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Masaref collaboration with software players such as Temenos empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Masaref | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Al Qasmi Bank | Banking and Financial Services | 150 | $18M | Yemen | Temenos | Temenos Infinity | Digital Banking | 2022 |
In 2022, Al Qasmi Bank in Yemen implemented Temenos Infinity as part of a coordinated Temenos platform deployment managed by implementation partner Masaref. The program included T24 Transact, Temenos Financial Inclusion, Temenos Analytics and Temenos Infinity, establishing a combined core and digital channel architecture for the bank.
The deployment structured Temenos Infinity as the Digital Banking front end, integrated with T24 Transact as the core banking engine and Temenos Analytics as the enterprise analytics layer. Temenos Financial Inclusion was implemented to extend product and account capabilities for underserved segments, and integration points were organized to enable real time data exchange between the digital channel and core banking systems.
Operational scope covered retail banking channels and financial inclusion services across Al Qasmi Bank operations in Yemen, focusing on customer onboarding, account servicing, payments and loan origination workflows under the Temenos Infinity digital channel. The implementation emphasized channel orchestration, customer engagement workflows and analytics driven segmentation to support multichannel servicing and financial inclusion product delivery.
Masaref led the implementation, delivering configuration and integration workstreams, and establishing governance for channel operations and data flows between Temenos Infinity and the T24 Transact core. The program included staged rollout and operational handover activities to align bank operations and product teams with the new Digital Banking platform.
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Al Qasmi Bank | Banking and Financial Services | 150 | $18M | Yemen | Temenos | Temenos T24 | Core Banking | 2022 |
In 2022, Al Qasmi Bank implemented Temenos T24 as its Core Banking platform, engaging Masaref as the systems integrator for the program. The engagement addressed the bank's core operations in Yemen and targeted retail and financial inclusion use cases for the 150-employee institution.
Masaref configured Temenos T24 Transact alongside Temenos Financial Inclusion, Temenos Analytics, and Temenos Infinity, deploying functional modules for core ledger, deposits, lending, customer onboarding, microfinance product sets, analytics and reporting, and digital channel orchestration. Configuration activities included product parameterization, workflow automation for account opening and loan lifecycles, and analytics enablement consistent with Core Banking functional flows.
The implementation architecture emphasized modular integration between Temenos T24, Temenos Infinity for omnichannel customer journeys, and Temenos Analytics for business intelligence, enabling data flows between front-office channels, branch operations, and back-office processing. Operational coverage included retail banking, financial inclusion units, operations, and compliance functions across the bank's Yemen footprint.
Masaref led rollout governance covering configuration, testing, data migration, user acceptance, and operational training, and established operational procedures and workflow handoffs between channels and core processing. The program centered on embedding Temenos T24 into the bank's operational fabric, with Temenos Infinity and Temenos Analytics instrumented to support ongoing channel operations and decision support.
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Al Salam Bank | Banking and Financial Services | 218 | $30M | Algeria | Temenos | Temenos Infinity | Digital Banking | 2024 |
In 2024, Al Salam Bank in Algeria contracted Masaref to implement Temenos Infinity as the core Digital Banking platform. The engagement is scoped as a bank-level program to modernize customer digital channels and account services using Temenos Infinity.
Masaref will implement Temenos Infinity alongside a deployment of Temenos AA account, perform a migration from Temenos AC to Temenos AA account, and deploy a light Temenos Payment Hub. Implementation work covers configuration of account management, customer onboarding and authentication flows, digital channel orchestration, and payment routing capabilities aligned to a Digital Banking use case.
The migration from Temenos AC to Temenos AA account includes data conversion and coexistence planning for account interfaces during cutover, and the light Temenos Payment Hub will be instrumented to route payment requests originating from the Temenos Infinity channel stack. Integration scope explicitly centers on core account data consolidation, payment orchestration, and channel APIs within Al Salam Bank Algeria.
Masaref is the named systems integrator responsible for delivery governance and rollout coordination with Al Salam Bank IT and operations, including phased implementation, migration testing, and controlled cutover sequencing to transition accounts to Temenos AA account while preserving customer-facing services. Temenos Infinity, Temenos AA account, and Temenos Payment Hub are presented as the central technology components for the bank's Digital Banking deployment.
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Banking and Financial Services | 150 | $20M | Libya | Temenos | Temenos Infinity | Digital Banking | 2021 |
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Banking and Financial Services | 100 | $13M | Djibouti | Temenos | Temenos Infinity | Digital Banking | 2020 |
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Banking and Financial Services | 100 | $13M | Djibouti | Temenos | Temenos T24 | Core Banking | 2020 |
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Buyer Intent: Companies Evaluating Masaref Services
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