Chicago, 60661, IL,
United States
Motorola Solutions
Motorola Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Motorola Solutions collaboration with software players such as Motorola Solutions empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Motorola Solutions | Motorola Solutions | Motorola Control Room Solution | Incident Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Bedfordshire Fire and Rescue Service | Government | 600 | $43M | United Kingdom | Motorola Solutions | Motorola Control Room Solution | Incident Management | 2020 |
In 2020, Bedfordshire Fire and Rescue Service implemented Motorola Control Room Solution as a cloud based Incident Management deployment, becoming the first UK fire service to adopt Motorola Solutions' CommandCentral CRS alongside CommandCentral Vault. The project included an integrated computer aided dispatch system delivered by partner 3tc to modernise end to end incident workflows across the Bedfordshire control room.
The Motorola Control Room Solution deployment centered on CommandCentral CRS for control room incident handling and CommandCentral Vault for encrypted centralised media storage, with cloud hosting enabling remote and scalable operations. Configuration work focused on incident logging, dispatch orchestration, situational awareness, and centralised evidence storage consistent with Incident Management functional workflows.
The integrated CAD from 3tc was connected to CommandCentral components to provide real time dispatch and situational awareness across control room, dispatch, and incident command functions, establishing an end to end incident management chain of custody and operational visibility. Motorola Solutions acted as vendor and implementation partner coordinating cloud provisioning, system configuration, and integration testing with the CAD partner.
According to project communications, the deployment increased control room efficiency, enabled encrypted centralised media storage, and supported remote and scalable operations, delivering targeted improvements to control room workflows and media management within the Incident Management domain.
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Buyer Intent: Companies Evaluating Motorola Solutions Services
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