Pleasant Grove, 84062, UT,
United States
Navigator Business Solutions
Navigator Business Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Navigator Business Solutions collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Navigator Business Solutions | SAP | SAP Business ByDesign | ERP Financial | ERP Financial Management |
| Navigator Business Solutions | SAP | SAP Business One | ERP Financial | ERP Financial Management |
| Navigator Business Solutions | SAP | SAP Analytics Cloud | Analytics and BI | Analytics and BI |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Uni-Ball US | Manufacturing | 3900 | $600M | United States | SAP | SAP Business ByDesign | ERP Financial | 2019 | In 2019 Uni-Ball US implemented SAP Business ByDesign as its ERP Financial platform for its North American distribution subsidiary. The rollout targeted a startup-scale operation, with the subsidiary organized in 2018 and staffed with roughly 20 employees during setup, supporting 250 to 300 SKUs, 200 to 800 shipments per week, and approximately 70 to 80 large retail customers. The implementation emphasized out of the box configuration over customization, with basic ERP setup completed within a five month window that began in February 2019 and reached core readiness by July 2019. Configuration work focused on core financials such as general ledger structure and currency setup, and operational modules including sales order management, EDI transaction handling, payment management, and integration points for 3PL interactions. Uni-Ball US intentionally kept the system lightweight so ongoing administration would not require a large IT staff. Navigator Business Solutions served as the SI, bringing an iConnect integration solution and deep SAP Business ByDesign experience. Integrations included SPS Commerce for electronic data interchange, and Navigator’s iConnect reduced the need for a separate middleware platform. Uni-Ball also implemented small pieces of custom translation code to normalize highly specific order formats from large customers including major retail chains, addressing the roughly 20 percent of order requirements not covered by SPS and iConnect. Data sharing with the corporate manufacturing parent is handled via a scheduled monthly file import while headquarters retains direct access to the cloud ERP for reporting and ledger review. Governance and rollout were lightweight and remote, executed by a compact team that included one Navigator developer, a part time consultant, one part time IT resource, and small finance and operations representation. The cloud deployment eliminated on site hardware work and supported remote configuration and upgrades, and Uni-Ball US reported stable operations with no notable outages and smooth upgrade cycles. Roadmap work called for further automation of EDI, sales order flows, payment processes, and 3PL interactions to increase throughput without adding headcount. | |
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Harry's | Retail | 900 | $200M | United States | SAP | SAP S/4 HANA | ERP Financial | 2020 | In 2020, Harry's migrated from SAP Business ByDesign to SAP S/4 HANA as its ERP Financial platform, engaging Navigator Business Solutions as the implementation partner to address multi-brand and multi-geo operational complexity. The decision to adopt SAP S/4 HANA in the cloud was driven by the need for greater visibility across a growing portfolio of brands and SKUs, and to provide enterprise-grade financial and operational control as the business scaled. SAP S/4 HANA was configured to centralize core financial management alongside inventory and materials planning capabilities, with explicit emphasis on materials resource planning and distribution planning to support complex SKU and 3PL requirements. The implementation focused on order-to-cash and procure-to-pay workflows, purchase order and invoicing orchestration, and harmonizing multi-brand procurement on shared purchase orders, reflecting the prior work to standardize processes under SAP Business ByDesign. Integration work retained and extended existing middleware patterns, carrying forward iConnect translation logic and EDI connectivity to 3PL partners and third-party distribution systems. The deployment was executed as a cloud-to-cloud migration to preserve web-based operational continuity, reducing migration complexity by keeping integrations and electronic data interchange flows aligned with the new SAP S/4 HANA environment. Governance emphasized process standardization, change management, and training, leveraging the similarity in look and feel between SAP Business ByDesign and SAP S/4 HANA to reduce user friction. Navigator Business Solutions provided business process expertise and practical workarounds during the earlier SAP Business ByDesign phase, and that delivery model informed rollout planning, with the stated objective of provisioning a future platform ahead of growth to avoid operational disruption. | |
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Congoleum | Manufacturing | 523 | $110M | United States | SAP | SAP Business ByDesign | ERP Financial | 2021 | In 2021 Congoleum implemented SAP Business ByDesign as its ERP Financial platform to standardize headquarters and plant operations after a period of organizational and system consolidation. The deployment was led with support from Navigator Business Solutions, positioning SAP Business ByDesign to provide a single platform for financial management, order orchestration, and inventory control across the enterprise. The implementation configured core financial management modules in SAP Business ByDesign alongside order management, product data management, pricing, and inventory process workflows. Inventory management was reengineered using SAP best practices embedded in the solution to enable much faster inventory processes and streamlined transactional flows, while reporting was centralized within SAP Business ByDesign to reduce dependence on lean IT resources. Integration work included connection to an SAP Warehouse Management System coordinated by Navigator Business Solutions to unify warehouse transactions with order and inventory records. Operational coverage focused on plant operations and headquarters, and the platform supported an expansion of business models including direct to retail, delivering a real time 360 view of orders, order status, pricing, and product data across the enterprise. Governance and process restructuring accompanied the technical rollout, with standardized master data, consolidated financial controls, and revised operational workflows to align manufacturing, distribution, and commercial functions on a single ERP Financial backbone. Secure remote access to SAP Business ByDesign was prioritized during the pandemic to ensure continuity, and the rollout emphasized reliable uptime and centralized control of transactional processes. Reported outcomes from the engagement include a healthier overall balance sheet, improved service levels, more than 50% reduction in staffing in targeted areas, significantly faster inventory management, and the ability to expand sales channels while maintaining a consistent enterprise view of customer and order information. SAP Business ByDesign remains the central ERP Financial system supporting Congoleum’s stabilized operations and future growth initiatives. | |
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Retail | 520 | $140M | United States | SAP | SAP Business ByDesign | ERP Financial | 2018 |
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Manufacturing | 500 | $100M | United States | SAP | SAP Business ByDesign | ERP Financial | 2020 |
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Oil, Gas and Chemicals | 220 | $25M | United States | SAP | SAP Business ByDesign | ERP Financial | 2015 |
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Consumer Packaged Goods | 150 | $20M | United States | SAP | SAP Business ByDesign | ERP Financial | 2015 |
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Life Sciences | 120 | $15M | United States | SAP | SAP Business ByDesign | ERP Financial | 2015 |
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Distribution | 50 | $7M | United States | SAP | SAP Business ByDesign | ERP Financial | 2012 |
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Distribution | 20 | $3M | United States | SAP | SAP Business ByDesign | ERP Financial | 2019 |
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