Bellingham, 98225, WA,
United States
NP Information Systems
NP Information Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NP Information Systems collaboration with software players such as Sangoma empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| NP Information Systems | Sangoma | Sangoma Switchvox | PBX, VoiP and Phone Systems | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Clear Creek Communications | Communications | 25 | $6M | United States | Sangoma | Sangoma Switchvox | PBX, VoiP and Phone Systems | 2010 |
In 2010, Clear Creek Communications implemented Sangoma Switchvox to introduce VoIP capabilities. The Sangoma Switchvox deployment targeted telecom operations and customer facing voice services in Oregon, aligning Clear Creek Communications with the PBX, VoiP and Phone Systems category and supporting internal telephony and external customer call handling.
The implementation concentrated on core PBX and VoIP features typical for the category, including call routing, extension management, voicemail, and automated attendant configurations, with configuration oriented around cooperative operational workflows. Module usage is inferred as core PBX/VoIP features from the vendor press release referencing Digium Switchvox functionality.
The project was delivered by Digium partner NP Information Systems and required custom integrations to support Clear Creek Communications cooperative operations, ensuring telephony workflows interoperated with the cooperative's operational processes. Deployment scope focused on the company site in Oregon and on telecom operational teams and customer service functions.
According to the vendor press release and the procurement evaluation cited, the Switchvox selection produced significant cost savings compared with a competing ShoreTel bid, with the press release citing a 60 to 80 percent reduction in total cost of ownership. Governance and rollout were executed through the NP Information Systems engagement, with system provisioning and telephony operations centralized under the company's telecom practice.
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Buyer Intent: Companies Evaluating NP Information Systems Services
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