NTT North America
7950 Legacy Drive 11th Floor,
Plano, 75024, TX,
United States
Plano, 75024, TX,
United States
1 800-745-3263
Professional Services
NTT North America
List of Software Implementations where NTT North America is Reseller or System Integrator
NTT North America, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NTT North America collaboration with software players such as Luware, SAP and NTT Group empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
NTT North America is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| NTT North America | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
| NTT North America | SAP | SAP S/4 HANA | ERP Financial | ERP |
| NTT North America | SAP | SAP SuccessFactors Employee Central | Core HR | HCM |
| NTT North America | SAP | SAP Ariba | Procurement | Procurement |
| NTT North America | SAP | SAP S/4 HANA EWM | Warehouse Management | SCM |
| NTT North America | SAP | SAP S/4 HANA Transportation Management | Transportation Management | SCM |
| NTT North America | SAP | SAP Analytics Cloud | Analytics and BI | Analytics and BI |
| NTT North America | SAP | SAP Apparel and Footwear (SAP AFS) | Retail Management | ERP Services and Operations |
| NTT North America | Luware | Luware Contact Center | Call Center | CRM |
| NTT North America | NTT Group | NTT DATA Biz Integral Pro Payroll | Payroll | HCM |
| NTT North America | NTT Group | NTT DATA Biz Integral Pro HR | Core HR | HCM |
| NTT North America | NTT Group | NTT DATA 4PRICE | Configure Price Quote (CPQ) | SPM |
List of Software Implementations where NTT North America is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Government | 10000 | $1.9B | Belgium | Luware | Luware Contact Center | Call Center | 2025 |
In 2025, FPS Finance Belgium migrated its legacy on-premises contact center to Luware Nimbus to ensure scalable, Teams native handling of peak tax season volumes. The Luware Contact Center deployment was scoped to support the federal finance function across Belgium, sized to manage up to approximately 1 million calls per month during peak periods. The project focused on centralized intake and routing for citizen tax inquiries and operational call handling.
The implementation used Luware Nimbus as a cloud hosted, Teams native Call Center platform with configuration of multichannel inbound voice routing, skill based queues, overflow routing, IVR scripting, and agent management modules. Core functional capabilities implemented included contact routing, queue management, workforce distribution configuration, and reporting instrumentation to surface throughput and capacity signals. The migration was executed as an eight week program that provisioned the Luware Contact Center environment and cut over telephony and routing to cloud operations.
NTT Data Belgium delivered the migration engagement and coordinated Microsoft Teams integration and operational cutover with the ministry. Governance and operational processes were restructured to centralize contact routing and to enable elastic scaling during peak tax season, shifting operational responsibility to a cloud managed contact center model for the finance function in Belgium. The deployment improved scalability and operational efficiency according to the project summary.
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Manufacturing | 3400 | $1.8B | France | SAP | SAP S/4 HANA | ERP Financial | 2017 |
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Manufacturing | 3400 | $1.8B | France | SAP | SAP S/4 HANA Transportation Management | Transportation Management | 2021 |
In 2021 Groupe Atlantic France implemented SAP S/4 HANA Transportation Management by leveraging the embedded SAP TM capabilities introduced with SAP S/4HANA 1809. The initiative targeted the group’s two main French distribution sites and followed a project launch in August 2020 with phased deployment activity through early 2022.
The implementation retained proven processes from the standalone version of SAP TM, while configuring SAP S/4 HANA Transportation Management modules for freight management and transport cost calculation. New functional capabilities were added, notably the Optimizer for transport planning and optimization, and configuration work focused on embedding transport orchestration directly within the S/4HANA application stack.
Architecturally the deployment used the embedded SAP TM model inside SAP S/4HANA 1809, with direct integrations established between SAP TM and SAP EWM warehouse management to remove intermediate ERP handoffs. The solution was provisioned first at Atlantic Logistique Est ALE and subsequently extended to the larger La Roche-sur-Yon distribution site, with the La Roche-sur-Yon implementation recorded in April 2022, covering warehouse and transport operational flows.
Project governance and delivery involved external implementation support from NTT DATA Business Solutions, with NTT North America listed as an implementation partner. Governance workstreams emphasized maintaining existing transport processes while introducing optimizer-driven planning, resolving integration challenges, and preparing operational teams for a warm up period ahead of full production use.
Early operational feedback from Groupe Atlantic leaders has been uniformly positive, business sponsors indicate they would not revert to previous patterns and consider SAP S/4 HANA Transportation Management essential to support ongoing supply chain evolution and future growth. Transportation Management remains the central category framing the relationship between the SAP application, warehouse operations, and transport planning functions.
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Manufacturing | 3400 | $1.8B | France | SAP | SAP S/4 HANA EWM | Warehouse Management | 2021 |
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Manufacturing | 52 | $13M | Germany | SAP | SAP ERP ECC 6.0 | ERP Financial | 2004 |
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Transportation | 1210 | $177M | Japan | NTT Group | NTT DATA Biz Integral Pro HR | Core HR | 2016 |
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Transportation | 1210 | $177M | Japan | NTT Group | NTT DATA Biz Integral Pro Payroll | Payroll | 2016 |
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Consumer Packaged Goods | 300 | $209M | France | SAP | SAP Analytics Cloud | Analytics and BI | 2019 |
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Transportation | 5920 | $2.5B | Philippines | SAP | SAP S/4 HANA | ERP Financial | 2024 |
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Life Sciences | 5000 | $388M | Brazil | SAP | SAP Concur Expense | Expense Management | 2022 |
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IT Decision Makers and Key Stakeholders at NTT North America
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Sales | Director | Finance | |
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Director-Finance | Director | Finance | |
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Senior Vice President, Planning, Analysis & Business Finance | VP | Finance | |
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SVP, Global Head of Total Rewards, Payroll and GM&I | VP | HR | |
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Vice President, Global Total Rewards | VP | HR | |
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Human Capital Director | Director | Finance | |
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Vice President, Human Captial - Global Payroll | VP | HR | |
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Vice President Human Capital | VP | HR | |
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Executive Vice President and Chief Sales Officer | CXO | Sales | |
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CFO | CXO | Finance | |
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COO | CXO | Finance | |
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Senior Vice President, Global Talent Acquisition | VP | HR | |
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Senior Director, Executive Recruiting | Director | HR | |
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Senior Director Human Resources/Americas Benefits | Director | HR | |
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Vice President, Talent Acquisition | VP | HR | |
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Director - Cybersecurity | Director | IT | |
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Cybersecurity Program Director | Director | IT | |
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Director, IT | Director | IT | |
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Buyer Intent: Companies Evaluating NTT North America Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating NTT North America software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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| No data found | ||||||||
NTT North America System Integrator / VAR Profile
NTT North America is a system integrator and technology consulting firm headquartered in Plano, United States, with approximately 20000 employees and annual revenues of $5.0B.
NTT North America implements and supports enterprise applications across markets such as CRM, ERP, SCM, HCM and Analytics and BI.
APPS RUN THE WORLD tracks 30 verified NTT North America software implementations across industries and regions, including: FPS Finance Belgium where NTT North America implemented Luware Contact Center, Groupe Atlantic France where NTT North America implemented SAP S/4 HANA, and Groupe Atlantic France where NTT North America implemented SAP S/4 HANA Transportation Management.
NTT North America has a strategic VAR/SI partnership with Luware, SAP and NTT Group, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing NTT North America partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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