Pbti Solucoes Brazil
SEPN 513 - Bloco D - Edificio Imperador - Sala 320,
Brasilia, 70760-524,
Brazil
Brasilia, 70760-524,
Brazil
55 61-3348-9977
Professional Services
Pbti Solucoes Brazil
List of Software Implementations where Pbti Solucoes Brazil is Reseller or System Integrator
Pbti Solucoes Brazil, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Pbti Solucoes Brazil collaboration with software players such as BeyondTrust empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Pbti Solucoes Brazil is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Pbti Solucoes Brazil | BeyondTrust | BeyondTrust Remote Support | Remote Monitoring and Management | ITSM |
List of Software Implementations where Pbti Solucoes Brazil is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Anatel Brazil | Government | 1300 | $200M | Brazil | BeyondTrust | BeyondTrust Remote Support | Remote Monitoring and Management | 2014 |
In 2014, Anatel Brazil deployed BeyondTrust Remote Support, a Remote Monitoring and Management application, following a nationwide workstation refresh to meet strict security and mobile device support requirements. The implementation and localisation were delivered by PBTI Soluções Brazil, aligning the tool with ANATEL’s government IT operations and service-desk workflows.
BeyondTrust Remote Support was configured to provide secure remote access, device and mobile endpoint support, session management and remote session auditing, consistent with Remote Monitoring and Management functional workflows. Configuration emphasis included role based access controls and session handling to support first-tier triage and escalation processes used by the service desk.
A formal pilot recorded 227 remote calls with an average session length of approximately 29 minutes and improved first-tier resolution to 89 percent, demonstrating material SLA and service-desk efficiency gains within ANATEL’s IT operations in Brazil. PBTI Soluções supplied localisation and implementation practices tied to pilot findings, which informed governance and phased operational adoption planning.
The deployment positioned BeyondTrust Remote Support as the central Remote Monitoring and Management tool supporting ANATEL’s service desk and IT operations, with configuration and governance focused on secure remote assistance, session auditing, and tighter first-tier resolution workflows.
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IT Decision Makers and Key Stakeholders at Pbti Solucoes Brazil
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Buyer Intent: Companies Evaluating Pbti Solucoes Brazil Services
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Pbti Solucoes Brazil System Integrator / VAR Profile
Pbti Solucoes Brazil is a system integrator and technology consulting firm headquartered in Brasilia, Brazil, with approximately 80 employees and annual revenues of $4M.
Pbti Solucoes Brazil implements and supports enterprise applications across markets such as ITSM.
APPS RUN THE WORLD tracks 1 verified Pbti Solucoes Brazil software implementations across industries and regions, including: Anatel Brazil where Pbti Solucoes Brazil implemented BeyondTrust Remote Support.
Pbti Solucoes Brazil has a strategic VAR/SI partnership with BeyondTrust, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Pbti Solucoes Brazil partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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