Pragma
SELF, Carrera 42 # 5 sur - 47 | Piso 16, EDIFICIO,
Medellín, 050022,
Colombia
Medellín, 050022,
Colombia
57 323 5639223
Professional Services
Pragma
List of Software Implementations where Pragma is Reseller or System Integrator
Pragma, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Pragma collaboration with software players such as Ericsson-LG empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Pragma is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Pragma | Ericsson-LG | Ericsson-LG iPECS Cloud | Call Center,Call Tracking and Recording | CRM |
List of Software Implementations where Pragma is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
G Johns & Sons United Kingdom | Retail | 20 | $5M | United Kingdom | Ericsson-LG | Ericsson-LG iPECS Cloud | Call Center,Call Tracking and Recording | 2022 |
In 2022 G Johns & Sons United Kingdom deployed Ericsson-LG iPECS Cloud to modernize multi-site telephony and strengthen contact center capabilities under the Call Center,Call Tracking and Recording category. The Ericsson-LG iPECS Cloud implementation is explicitly tied to multi-site telephony modernization, enabling mobile and softphone working and supporting premises expansion in the United Kingdom.
The deployment concentrated on contact-center and unified-communications capabilities, including call routing configuration, softphone integration for mobile and deskless staff, and analytics and reporting functionality inferred from partner materials. Ericsson-LG iPECS Cloud was configured to manage inbound call distribution and to provide call tracking and recording workflows aligned with small retailer operational patterns.
Integrations focused on the telephony estate and client endpoints rather than third party enterprise systems, enabling unified call handling across sites and mobile users. Operational coverage included multiple retail premises in the UK and the emerging new site footprint, with the system provisioned to centralize call handling and routing across those locations.
The implementation was delivered by Pragma and included governance controls around call routing rules and reporting access for operational managers. The project scope emphasized contact center orchestration, softphone enablement, and analytics-driven call handling to support ongoing premises expansion at G Johns & Sons United Kingdom.
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IT Decision Makers and Key Stakeholders at Pragma
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Buyer Intent: Companies Evaluating Pragma Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Pragma software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Pragma System Integrator / VAR Profile
Pragma is a system integrator and technology consulting firm headquartered in Medellín, Colombia, with approximately 1200 employees and annual revenues of $530M.
Pragma implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 1 verified Pragma software implementations across industries and regions, including: G Johns & Sons United Kingdom where Pragma implemented Ericsson-LG iPECS Cloud.
Pragma has a strategic VAR/SI partnership with Ericsson-LG, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Pragma partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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