Newcastle upon Tyne, NE1 3DY,
United Kingdom
Claremont
Claremont, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Claremont collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Claremont | Oracle | Oracle Cloud ERP | ERP Financial | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Arqiva | Communications | 2300 | $368M | United Kingdom | Oracle | Oracle Payroll Cloud | Payroll | 2018 | In 2018, Arqiva implemented Oracle Payroll Cloud as part of a broader Oracle HCM Cloud suite deployment. The implementation targeted core Payroll functions to support enterprise payroll lifecycle management for the Communications company, and Claremont served as the systems integrator with an embedded HCM Solution Architect on the program. The Oracle Payroll Cloud deployment encompassed payroll processing engines, pay element configuration, statutory and tax rule configuration, payroll run scheduling, retroactive pay handling, and payroll reporting and audit controls. Configurations emphasized standardization of pay elements and tax treatments consistent with the Payroll category, with Oracle Payroll Cloud used for calculation, validation and payroll reporting. The program coordinated closely with HR, Finance, IT and Security teams to define interfaces and handoffs, and liaised with decommissioning and integration teams to manage peripheral system connections. Integration ownership was assigned to integration teams responsible for workforce data feeds, payroll journal exports and downstream reporting consumers. Discovery workshops were led by the HCM Solution Architect, with business users and the Project Manager preparing selection criteria and validating the implementation partner's understanding of functionality. The project also analyzed and formalized in-house support processes for ongoing HCM Cloud operations and established governance for business change, training and phased rollout across payroll stakeholders. | |
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West Midlands Railway | Government | 2953 | $870M | United Kingdom | Oracle | Oracle E-Business Suite Payroll | Payroll | 2017 | In 2017 West Midlands Railway implemented Oracle E-Business Suite Payroll, a Payroll application, to establish a controlled payroll capability after being awarded the franchise. Claremont designed and implemented the solution in under three months and deployed the system into Claremont Cloud to meet the franchise handover deadline. The implementation addressed an immediate operational risk caused by a short turnaround between operators, where the previous operator ran payroll as a bureau. Claremont provisioned a copy of the previous operator’s E-Business Suite Payroll, purged and anonymized non‑WMR personal data to achieve GDPR compliance, and delivered a tenant containing only West Midlands Railway staff and contracts so payroll processes could continue without redevelopment. Configuration work focused on functional payroll modules for complex rail employment contracts, bespoke contract and terms management, and the customizations required to preserve existing payroll processes. Oracle E-Business Suite Payroll was configured to mirror the incumbent processes used by WMR’s payroll team, which eliminated the need for end user retraining and allowed the December payroll to be run on the new platform without operational disruption. The solution was hosted on a UK based virtualized Claremont Cloud environment, architected with hard partitioning to align with Oracle licensing, and supported under a three year Managed Services agreement. Claremont provides second and third line database administration, third line functional and technical support, industry leading service level agreements for incident response and resolution, and has developed interfaces to support the new rail industry pensions scheme. Governance included recognition of the sector’s union signoff requirements for payroll changes and a rollout approach designed to preserve continuity for drivers and payroll staff during the franchise handover. The project was delivered before the contractual deadline, WMR subsequently signed a three year managed services contract with Claremont, and the finance leadership reported a material reduction in operational anxiety because payroll continuity and support were secured. | |
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West Midlands Railway | Government | 2953 | $870M | United Kingdom | Oracle | Oracle E-Business Suite HRMS | Core HR | 2017 | In 2017 West Midlands Railway was awarded the Birmingham and West Midlands franchise and selected Oracle E-Business Suite HRMS as its Core HR platform to address urgent payroll continuity requirements at franchise handover. The franchise award created a fixed go-live window and immediate need to provision a payroll and HR solution that could accommodate complex rail employment contracts and union signoff requirements, without disrupting daily operations across the operator’s finance and payroll functions. Claremont designed and configured Oracle E-Business Suite HR and Payroll modules to capture the intricate terms and conditions of railway staff contracts, implementing targeted customizations and process mappings so existing payroll workflows remained intact. The implementation approach reused the previous operator’s E-Business Suite payroll configuration by provisioning a purged and anonymized copy containing only West Midlands Railway staff records, a GDPR-focused data segregation strategy that avoided redeveloping core payroll processes while preserving functional continuity for pay runs. The deployment was hosted on Claremont Cloud, a UK-based, Oracle-optimised virtualised platform with hard partitioning to support compliant Oracle licensing, and included Database Administration, 2nd and 3rd line DBA support, and third line functional and technical support. Integrations and ongoing development work included interfaces to support the new rail industry pensions scheme, and the managed services engagement established guaranteed incident response and resolution SLAs under a three year support contract to maintain patches, legislative updates, and system availability. Claremont delivered the payroll solution in under three months to meet the franchise transition, enabling West Midlands Railway’s payroll team to run the December payroll immediately after cutover without operational disruption. The rapid delivery and managed services arrangement reduced the immediate cost and operational burden of standing up a new payroll environment, and Claremont continues to maintain and evolve the Oracle E-Business Suite HRMS instance while supporting WMR finance and payroll governance. | |
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Insurance | 200 | $150M | United Kingdom | Oracle | Oracle Cloud ERP | ERP Financial | 2019 |
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Buyer Intent: Companies Evaluating Claremont Services
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