Newcastle upon Tyne, NE1 3DY,
United Kingdom
Claremont
Claremont, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Claremont collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Claremont | Oracle | Oracle Cloud ERP | ERP Financial | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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RiverStone Management | Insurance | 200 | $150M | United Kingdom | Oracle | Oracle Cloud ERP | ERP Financial | 2019 | In 2019, RiverStone Management migrated from Oracle E-Business Suite to Oracle Cloud ERP within a six month programme, moving core ERP operations to a cloudbased system architecture. The implementation targeted the company finance function under the ERP Financial category and was delivered with Claremont as the implementation partner, establishing Oracle Cloud ERP as the primary financial ledger and reporting platform. Configuration emphasis focused on core financial management and month end close workflows, replacing manual Excel based reconciliations and statutory reporting steps with ERP Cloud processes and Cloud reporting tools. Oracle Cloud ERP was instrumented to streamline group reporting, and configuration work included closing automation and embedded cloud reporting capabilities to reduce manual consolidation tasks. The new systems landscape pairs Oracle Cloud ERP with Sapiens, creating an operational integration between policy administration and finance systems, and supporting RiverStone's Solvency II reporting requirements through the Cloud reporting toolset. This integration positioned Oracle Cloud ERP to act as the authoritative finance system for statutory and internal reporting across the group, and to accept policy and transactional feeds from Sapiens for accounting and regulatory purposes. Governance and rollout were executed over a compressed timeline, with Claremont leading the migration and cutover activities to minimize upgrade disruption and ongoing maintenance overhead. Process changes emphasized replacing spreadsheet driven routines with governed ERP Cloud processes, shifting month end ownership into system enforced workflows and centralized reporting governance. Reported outcomes included reduced ongoing system maintenance costs and less disruption from periodic upgrades, a shortened month end closing cycle, improved group reporting through fewer Excel driven activities, verified support for Solvency II reporting, and a stable platform architecture that simplifies adding the insurance books of future acquisitions to Oracle Cloud ERP. | |
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West Midlands Railway | Government | 2953 | $870M | United Kingdom | Oracle | Oracle E-Business Suite HRMS | Core HR | 2017 | In 2017 West Midlands Railway was awarded the Birmingham and West Midlands franchise and selected Oracle E-Business Suite HRMS as its Core HR platform to address urgent payroll continuity requirements at franchise handover. The franchise award created a fixed go-live window and immediate need to provision a payroll and HR solution that could accommodate complex rail employment contracts and union signoff requirements, without disrupting daily operations across the operator’s finance and payroll functions. Claremont designed and configured Oracle E-Business Suite HR and Payroll modules to capture the intricate terms and conditions of railway staff contracts, implementing targeted customizations and process mappings so existing payroll workflows remained intact. The implementation approach reused the previous operator’s E-Business Suite payroll configuration by provisioning a purged and anonymized copy containing only West Midlands Railway staff records, a GDPR-focused data segregation strategy that avoided redeveloping core payroll processes while preserving functional continuity for pay runs. The deployment was hosted on Claremont Cloud, a UK-based, Oracle-optimised virtualised platform with hard partitioning to support compliant Oracle licensing, and included Database Administration, 2nd and 3rd line DBA support, and third line functional and technical support. Integrations and ongoing development work included interfaces to support the new rail industry pensions scheme, and the managed services engagement established guaranteed incident response and resolution SLAs under a three year support contract to maintain patches, legislative updates, and system availability. Claremont delivered the payroll solution in under three months to meet the franchise transition, enabling West Midlands Railway’s payroll team to run the December payroll immediately after cutover without operational disruption. The rapid delivery and managed services arrangement reduced the immediate cost and operational burden of standing up a new payroll environment, and Claremont continues to maintain and evolve the Oracle E-Business Suite HRMS instance while supporting WMR finance and payroll governance. | |
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West Midlands Railway | Government | 2953 | $870M | United Kingdom | Oracle | Oracle E-Business Suite Payroll | Payroll | 2017 | In 2017 West Midlands Railway implemented Oracle E-Business Suite Payroll, a Payroll application, to establish a controlled payroll capability after being awarded the franchise. Claremont designed and implemented the solution in under three months and deployed the system into Claremont Cloud to meet the franchise handover deadline. The implementation addressed an immediate operational risk caused by a short turnaround between operators, where the previous operator ran payroll as a bureau. Claremont provisioned a copy of the previous operator’s E-Business Suite Payroll, purged and anonymized non‑WMR personal data to achieve GDPR compliance, and delivered a tenant containing only West Midlands Railway staff and contracts so payroll processes could continue without redevelopment. Configuration work focused on functional payroll modules for complex rail employment contracts, bespoke contract and terms management, and the customizations required to preserve existing payroll processes. Oracle E-Business Suite Payroll was configured to mirror the incumbent processes used by WMR’s payroll team, which eliminated the need for end user retraining and allowed the December payroll to be run on the new platform without operational disruption. The solution was hosted on a UK based virtualized Claremont Cloud environment, architected with hard partitioning to align with Oracle licensing, and supported under a three year Managed Services agreement. Claremont provides second and third line database administration, third line functional and technical support, industry leading service level agreements for incident response and resolution, and has developed interfaces to support the new rail industry pensions scheme. Governance included recognition of the sector’s union signoff requirements for payroll changes and a rollout approach designed to preserve continuity for drivers and payroll staff during the franchise handover. The project was delivered before the contractual deadline, WMR subsequently signed a three year managed services contract with Claremont, and the finance leadership reported a material reduction in operational anxiety because payroll continuity and support were secured. | |
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Communications | 2300 | $368M | United Kingdom | Oracle | Oracle Payroll Cloud | Payroll | 2018 |
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Buyer Intent: Companies Evaluating Claremont Services
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