AI Buyer Insights:

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

West Midlands Railway
Location
2nd Floor St Andrew's House, 18-20 St Andrew Street,
London, EC4A 3AG,
United Kingdom
Website
https://www.westmidlandsrailway.co.uk/
Phone
44 33 3311-0039
Artw industry
Government
Employee
Revenue

West Midlands Railway Technographics

West Midlands Railway Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by West Midlands Railway and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2953 West Midlands Railway employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that West Midlands Railway has purchased the following applications: Oracle E-Business Suite HRMS for Core HR in 2017, Amadeus Hospitality Property Management for Hotel Property Management in 2024, GumGum for Artificial Intelligence Marketing in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems West Midlands Railway is running and its propensity to invest more and deepen its relationship with Oracle , Amadeus Hospitality , GumGum or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing West Midlands Railway revenues, which have grown to $870.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Midlands Railway intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

West Midlands Railway Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite HRMS Core HR HCM Claremont 2017 2018
In 2017 West Midlands Railway was awarded the Birmingham and West Midlands franchise and selected Oracle E-Business Suite HRMS as its Core HR platform to address urgent payroll continuity requirements at franchise handover. The franchise award created a fixed go-live window and immediate need to provision a payroll and HR solution that could accommodate complex rail employment contracts and union signoff requirements, without disrupting daily operations across the operator’s finance and payroll functions. Claremont designed and configured Oracle E-Business Suite HR and Payroll modules to capture the intricate terms and conditions of railway staff contracts, implementing targeted customizations and process mappings so existing payroll workflows remained intact. The implementation approach reused the previous operator’s E-Business Suite payroll configuration by provisioning a purged and anonymized copy containing only West Midlands Railway staff records, a GDPR-focused data segregation strategy that avoided redeveloping core payroll processes while preserving functional continuity for pay runs. The deployment was hosted on Claremont Cloud, a UK-based, Oracle-optimised virtualised platform with hard partitioning to support compliant Oracle licensing, and included Database Administration, 2nd and 3rd line DBA support, and third line functional and technical support. Integrations and ongoing development work included interfaces to support the new rail industry pensions scheme, and the managed services engagement established guaranteed incident response and resolution SLAs under a three year support contract to maintain patches, legislative updates, and system availability. Claremont delivered the payroll solution in under three months to meet the franchise transition, enabling West Midlands Railway’s payroll team to run the December payroll immediately after cutover without operational disruption. The rapid delivery and managed services arrangement reduced the immediate cost and operational burden of standing up a new payroll environment, and Claremont continues to maintain and evolve the Oracle E-Business Suite HRMS instance while supporting WMR finance and payroll governance.
Payroll HCM 2017 2018
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amadeus Hospitality Legacy Amadeus Hospitality Property Management Hotel Property Management ERP Services and Operations n/a 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GumGum Legacy GumGum Artificial Intelligence Marketing AI-Powered Application n/a 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2020 2020
Customer Engagement CRM 2023 2023
Customer Experience CRM 2018 2018
Data Management Platform CRM 2018 2018
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2023 2023
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2021 2021
Digital Advertising Platform CRM 2023 2023
Digital Advertising Platform CRM 2024 2024
Marketing Analytics CRM 2025 2025
Marketing Automation CRM 2024 2024
Tag Management CRM 2017 2017
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2018 2018
Governance, Risk and Compliance TRM 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2025 2025
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at West Midlands Railway
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by West Midlands Railway Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD West Midlands Railway Technographics

West Midlands Railway is a Government organization based in United Kingdom, with around 2953 employees and annual revenues of $870.0 million.

West Midlands Railway operates a diverse technology stack with applications such as Oracle E-Business Suite HRMS, Amadeus Hospitality Property Management and GumGum, covering areas like Core HR, Hotel Property Management and Artificial Intelligence Marketing.

West Midlands Railway has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Amadeus Hospitality and GumGum.

West Midlands Railway recently adopted applications including Microsoft Clarity in 2025, Cloudflare CDN in 2025 and Amadeus Hospitality Property Management in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of West Midlands Railway’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates West Midlands Railway’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete West Midlands Railway technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.