React Consulting
Via Alessandro Severo, 58,
Rome, 145,
Italy
Rome, 145,
Italy
39 06 9292 9326
Professional Services
React Consulting
List of Software Implementations where React Consulting is Reseller or System Integrator
React Consulting, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. React Consulting collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
React Consulting is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| React Consulting | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| React Consulting | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| React Consulting | Microsoft | Microsoft Power Apps | Apps Development | PaaS |
| React Consulting | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS |
| React Consulting | Microsoft | Microsoft Dynamics 365 AI | Analytics and BI | Analytics and BI |
List of Software Implementations where React Consulting is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Network Contacts | Professional Services | 1200 | $520M | Italy | Microsoft | Microsoft Power BI | Analytics and BI | 2021 | In 2021, Network Contacts implemented Microsoft Power BI as a central component of its Analytics and BI strategy within a broader Microsoft technology stack. The Microsoft Power BI deployment was executed with React Consulting to support a shift toward a channel agnostic, data driven operating model for contact center operations. The implementation focused on enterprise reporting and AI augmented intelligence for business performance monitoring and resource planning, using Microsoft Power BI to surface dashboards and analytical models for operational teams. Configuration emphasized integration with the Power Platform and Power Automate to enable automated data flows and self service reporting for business users, while data modeling relied on SQL Server as a primary data source. Power BI was integrated into a cloud first architecture on Azure that already included Microsoft 365, Teams, SharePoint and Dynamics 365 Customer Engagement, providing a unified analytics layer across omnichannel contact center operations. The analytics scope covered contact center performance and workforce planning for services delivered to public administration and large utility and telco clients, supporting the organization that manages tens of millions of citizen and customer interactions annually. Governance and rollout were coordinated through a cross functional war room including top management, HR, IT and cybersecurity, with React Consulting acting as the system integrator and on site logistics and training for device provisioning and user onboarding. As part of the broader Microsoft deployment, the combined platform facilitated rapid remote working enablement and operational continuity for thousands of collaborators, while Power BI provided the reporting backbone to monitor performance and support decision making across operations and service desk functions. | |
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Network Contacts | Professional Services | 1200 | $520M | Italy | Microsoft | Microsoft Dynamics 365 AI | Analytics and BI | 2021 | In 2021, Network Contacts implemented Microsoft Dynamics 365 AI. The deployment augmented the companys Analytics and BI capabilities, providing an AI-based intelligence layer to monitor business performance and to support resource planning across contact center operations. Implementation centered on a cloud-first architecture hosted on Microsoft Azure, with Microsoft Dynamics 365 AI serving as the analytics and AI orchestration tier. The implementation leveraged Power Platform automation, including Power Automate, to create integration workflows and event routing, while SQL Server and Power BI provided the data storage and visualization foundation that feeds Dynamics 365 AI insights. Integrations were explicit and broad, integrating Microsoft Dynamics 365 AI with Microsoft 365 collaboration tools, Microsoft Teams for operational coordination, SharePoint for document management, and Dynamics 365 Customer Engagement for omnichannel customer interaction context. The solution therefore linked customer and citizen interaction records to AI-driven analytics, enabling planners and supervisors in contact center and service desk functions to access consolidated performance dashboards and automated signals. Governance and rollout were executed with React Consulting as the implementation partner, using a cross-functional war room that included IT, HR, cybersecurity, and top management. The partner supported logistics and onboarding, enabling the broader Microsoft platform adoption that allowed 4,500 employees to be provisioned for remote work within 15 days and sustained high-volume collaboration through Teams. Network Contacts positioned Microsoft Dynamics 365 AI within this integrated Microsoft stack to institutionalize analytics workflows, AI-assisted monitoring, and automated process links between human and virtual operators. | |
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Network Contacts | Professional Services | 1200 | $520M | Italy | Microsoft | Microsoft Power Apps | Apps Development | 2021 | In 2021, Network Contacts implemented Microsoft Power Apps within its Apps Development program as part of a broader Power Platform adoption. The initiative was delivered in partnership with React Consulting and Microsoft, leveraging Azure and Microsoft 365 to accelerate digital process modernization that began in 2016. When the health emergency arrived the company enabled smart working for over 4,500 collaborators within 15 days to preserve contact center continuity. Microsoft Power Apps was used to create line of business applications and front end forms to support a channel agnostic, hybrid model of human and virtual operators. Power Automate was configured as a connection substrate to orchestrate workflows and automate handoffs between communication, collaboration and productivity systems. Business users also leveraged SharePoint for document sharing, SQL Server and Power BI for AI based intelligence and analytics tied to operational planning. The implementation integrated Microsoft Power Apps with Microsoft 365 and Teams for collaboration and with Dynamics 365 Customer Engagement for omnichannel communication with citizens and customers, all hosted on Azure. Operational coverage focused on contact center services that support the Public Administration including INPS and large Telco and Energy clients, handling a reported 50 million interactions per year. Dynamics 365 Customer Engagement additionally supports the internal service desk used by employees. Governance and rollout were executed from a cross functional war room combining top management, human resources, IT and cybersecurity, with React Consulting specialists leading device configuration and staff onboarding in an on site logistics area. New processes included rapid device provisioning, remote work policies and coordinated IT labor law and security controls to enable large scale smart working. Business users were given low code tooling ownership to iterate forms and workflows within the Microsoft Power Apps environment. Explicit outcomes cited by the organization include enabled remote operations for over 4,500 people in two weeks and broad adoption of Teams with reported daily volumes such as 50,000 messages, 10,000 channel posts, 5,000 replies and over a thousand audio and video calls per day, accompanied by reported productivity gains and reduced absenteeism. Network Contacts continues to use Microsoft Power Apps and the Microsoft ecosystem together with React Consulting to extend its data driven, channel agnostic service model. | |
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Professional Services | 1200 | $520M | Italy | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2021 |
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IT Decision Makers and Key Stakeholders at React Consulting
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Buyer Intent: Companies Evaluating React Consulting Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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React Consulting System Integrator / VAR Profile
React Consulting is a system integrator and technology consulting firm headquartered in Rome, Italy, with approximately 60 employees and annual revenues of $6M.
React Consulting implements and supports enterprise applications across markets such as Analytics and BI, PaaS and Collaboration.
APPS RUN THE WORLD tracks 4 verified React Consulting software implementations across industries and regions, including: Network Contacts where React Consulting implemented Microsoft Power BI, Network Contacts where React Consulting implemented Microsoft Dynamics 365 AI, and Network Contacts where React Consulting implemented Microsoft Power Apps.
React Consulting has a strategic VAR/SI partnership with Microsoft, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing React Consulting partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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