Appenzell, 9050,
Switzerland
RETOFUCHS ITC Switzerland
RETOFUCHS ITC Switzerland, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. RETOFUCHS ITC Switzerland collaboration with software players such as Oracle, Phonexia and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| RETOFUCHS ITC Switzerland | Oracle | Oracle Real Application Clusters | Database Management | IaaS |
| RETOFUCHS ITC Switzerland | Phonexia | Phonexia Speech Platform | Speech Recognition AI | AI-Powered Application |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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International Securities United Arab Emirates | Banking and Financial Services | 30 | $10M | United Arab Emirates | Oracle | Oracle Real Application Clusters | Database Management | 2021 | In 2021, International Securities United Arab Emirates implemented Oracle Real Application Clusters as a Database Management deployment to move trading and back office databases into a cloud architecture. The Oracle Real Application Clusters implementation was targeted to ensure high availability and continuous trading operations across the firm in the United Arab Emirates. The deployment used a clustered Oracle RAC architecture provisioned on Microsoft Azure, delivered by CNS Middle East, to provide node failover and continuous database availability for finance and trading systems. The implementation focused on core Database Management capabilities of clustering, connection failover, and session continuity to support real time order processing and back office reconciliation workloads. RETOFUCHS ITC Switzerland is listed as the SI VAR and CNS Middle East is recorded as the delivery partner that provisioned the Oracle RAC cluster on Azure, indicating a partner led delivery and cloud enablement model. Integrations explicitly targeted finance and trading systems to centralize trading data stores and sustain continuous trading operations, with operational coverage centered on the Abu Dhabi brokerage environment. Governance and operational objectives emphasized a full cloud transformation with zero downtime objectives, shifting database operations to a cloud first, availability centric model for trading and back office functions. The implementation of Oracle Real Application Clusters in Database Management positioned International Securities United Arab Emirates to maintain continuous trading operations and high availability for its finance and trading business functions. | |
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Konecta Czech Republic | Professional Services | 800 | $40M | Czech Republic | Phonexia | Phonexia Speech Platform | Speech Recognition AI | 2019 | In 2019, Konecta Czech Republic implemented Phonexia Speech Platform in its Czech call centers. The deployment used Phonexia Speech Analytics capabilities as a Speech Recognition AI solution to automate quality control and perform keyword based monitoring across recorded interactions. The implementation emphasized Phonexia Keyword Spotting acoustic keyword detection within the Phonexia Speech Platform, configuring automated speech analytics workflows to flag calls for review and to support faster processing and reporting. The Phonexia Speech Platform was integrated into Comdata's BISON tool to streamline ingestion, indexing, and reporting of flagged call segments, and the configuration focused on keyword spotting and automated quality assurance pipelines. The project was executed with partner MyForce and listed SI/VAR RETOFUCHS ITC Switzerland, covering rollout to Czech call center QA teams and integrating flagged call routing into existing reporting workflows. The implementation reduced the need for manual reviewers and achieved about 60% savings in quality control costs by automating monitoring and keyword based alerting. |
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