Sabio
12th Floor 110 Southwark St.,
London, SE1 0SU,
United Kingdom
London, SE1 0SU,
United Kingdom
44 34 4412-3000
Professional Services
Sabio
List of Software Implementations where Sabio is Reseller or System Integrator
Sabio, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Sabio collaboration with software players such as Verint Systems, Twilio and Avaya empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Sabio is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Sabio | Avaya | Avaya Aura | Collaboration | Collaboration |
| Sabio | Avaya | Avaya Aura Communication Manager | Call Center | CRM |
| Sabio | Avaya | Avaya Aura Contact Center | Call Center | CRM |
| Sabio | Avaya | Avaya Call Management System | Call Center | CRM |
| Sabio | Avaya | Avaya Oceana | Call Center | CRM |
| Sabio | Genesys | Genesys Cloud CX | Call Center | CRM |
| Sabio | Hallmark Solutions | Hallmark GetGot | Recruiting | HCM |
| Sabio | Twilio | Twilio Flex | Call Center | CRM |
| Sabio | Verint Systems | Verint Interaction Recording | Call Tracking and Recording | CRM |
| Sabio | Verint Systems | Verint Speech Analytics | Speech Recognition AI | AI-Powered Application |
| Sabio | Verint Systems | Verint Workforce Management | Workforce Management | HCM |
| Sabio | Avaya | Avaya Proactive Contact | Call Center | CRM |
| Sabio | Nuance Communications | Nuance Cloud IVR | Interactive Voice Response (IVR) | CRM |
| Sabio | Avaya | Avaya Omni Agent | Call Center,Customer Support | CRM |
| Sabio | Verint Systems | Verint Workforce Management Task Management | Task Management | HCM |
List of Software Implementations where Sabio is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Compare The Market | Professional Services | 10 | $361M | United Kingdom | Verint Systems | Verint Workforce Management Task Management | Task Management | 2016 | In 2016, Compare The Market implemented Verint Workforce Management Task Management. The deployment was delivered by Sabio and paired Verint Workforce Management with Verint Operations Manager to centralize attendance, capacity and workload data across back-office and contact centre teams in the United Kingdom. Verint Workforce Management Task Management was configured to support scheduling, attendance tracking and capacity planning workflows, with inferred use of task allocation and automation modules derived from the integrated Workforce Management and Operations Manager architecture. Configuration prioritized rule-based scheduling and automated task assignment to reduce manual roster adjustments and streamline shift orchestration. The implementation integrated workforce management data with operations monitoring through Verint Operations Manager, unifying headcount availability, forecast inputs and real-time workload signals across contact centre and back-office functions. Operational coverage focused on UK sites and contact centre operations, creating a single source of truth for staffing and workload distribution. Governance was established during the Sabio-led rollout to standardize attendance processing and forecasting processes, shifting core workforce management activities into the Verint platform. The deployment cut manual attendance processing and improved forecasting accuracy in the UK, as reported in the source. | |
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Allianz Nederland Group | Insurance | 1200 | $759M | Netherlands | Twilio | Twilio Flex | Call Center | 2020 | In 2020, Allianz Nederland Group implemented Twilio Flex as a strategic Call Center platform. The deployment was executed as part of a 300 day program to create one cross European insurance platform powered by Twilio Flex, aiming to standardize customer experience across markets. Twilio Flex was configured to provide a programmable contact center with omnichannel routing, a unified agent desktop, and workflow automation to support voice, SMS and digital channels. Typical Call Center capabilities implemented included skill based routing, interactive voice response flows, real time agent presence and session orchestration to streamline inbound and outbound customer interactions. The Flex implementation was integrated into the newly built cross European insurance platform to centralize customer interactions and support customer service and claims operations. Operational scope targeted customer facing teams across Allianz Direct's European footprint, consolidating multichannel routing and agent tooling under a single platform. Sabio acted as the system integrator for the rollout and delivered configuration, customizations and operational enablement within the 300 day timeline. Governance changes included centralized contact center operational governance, revised agent workflows and standardization of interaction handling across markets. Twilio Flex enabled changes in how Allianz Nederland Group served customers and how teams worked, delivering a unified Call Center platform that underpinned the broader insurance platform initiative. | |
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RBC Brewin Dolphin | Banking and Financial Services | 2200 | $617M | United Kingdom | Avaya | Avaya Aura | Collaboration | 2010 | In 2010, RBC Brewin Dolphin implemented Avaya Aura as its enterprise telephony platform. The Avaya Aura deployment was scoped as a Collaboration solution covering telephony, call recording and LAN WAN strategy across the firm. The implementation configured Avaya Aura components for call control, session management and enterprise recording together with telephony provisioning workflows. Sabio acted as the systems integrator for the Avaya Aura rollout and provided engineering and operational support for telephony components. Service management capabilities were formalized to include incident, change, problem and supplier management as part of steady state operations. Deployment architecture combined Avaya CM telephony elements with Avaya Aura across four data centres and 40 UK offices, running on a Cisco network and two MPLS networks. The WAN topology was rationalized to a dual core BT MPLS active/active design which increased bandwidth 10 fold and reduced network service related incidents by 95 percent. The program integrated two resilient Verint voice recording systems in London and Newcastle to meet regulatory requirements, and operational coverage supported 2200 employees and 500 wealth managers with an engineering organization of 16 engineers and an infrastructure team of 10 engineers. Project execution included IT infrastructure project management for 12 office moves from inception to changeover, encompassing vendor orders, circuit delivery, communications room design and installation of network, telephony, UPS and air conditioning hardware. Governance instituted regular service delivery reviews, change advisory processes and supplier management, while technical leadership maintained provisioning, road mapping and risk management for voice and data strategy. Commercial negotiations associated with the deployment achieved £2 million in documented cost savings alongside improved service delivery. The Avaya Aura Collaboration implementation consolidated voice and data strategy into a resilient operational model, with integrated recording, WAN architecture and formalized service governance for ongoing regulatory and operational continuity. | |
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Banking and Financial Services | 2200 | $617M | United Kingdom | Verint Systems | Verint Workforce Management | Workforce Management | 2010 |
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Banking and Financial Services | 2200 | $617M | United Kingdom | Avaya | Avaya Aura Communication Manager | Call Center | 2010 |
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Construction and Real Estate | 3000 | $1.8B | United Kingdom | Verint Systems | Verint Speech Analytics | Speech Recognition AI | 2016 |
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Insurance | 3000 | $2.1B | United Kingdom | Avaya | Avaya Aura Contact Center | Call Center | 2016 |
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Government | 3300 | $3.4B | United Kingdom | Avaya | Avaya Call Management System | Call Center | 2010 |
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Utilities | 8000 | $3.4B | United Kingdom | Hallmark Solutions | Hallmark GetGot | Recruiting | 2019 |
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Utilities | 8000 | $3.4B | United Kingdom | Verint Systems | Verint Workforce Management | Workforce Management | 2019 |
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Showing 1 to 10 of 14 entries
IT Decision Makers and Key Stakeholders at Sabio
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating Sabio Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Sabio software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Sabio professional services include:
- Systems Techcom, a United States based Professional Services organization with 10 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
Sabio System Integrator / VAR Profile
Sabio is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 1100 employees and annual revenues of $190M.
Sabio implements and supports enterprise applications across markets such as HCM, CRM, Collaboration and AI-Powered Application.
APPS RUN THE WORLD tracks 14 verified Sabio software implementations across industries and regions, including: Compare The Market where Sabio implemented Verint Workforce Management Task Management, Allianz Nederland Group where Sabio implemented Twilio Flex, and RBC Brewin Dolphin where Sabio implemented Avaya Aura.
Sabio has a strategic VAR/SI partnership with Verint Systems, Twilio, Avaya and Hallmark Solutions, backed by verified deployments.
Over the last few months, we recorded 1 evaluations related to Sabio's services, including Systems Techcom.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Sabio partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Sabio dataset, verified system implementations, and related deployment insights.