Mckinney, 75070-2238, TX,
United States
Sciens
Sciens, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Sciens collaboration with software players such as Tyler Technologies empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Sciens | Tyler Technologies | Tyler Munis HCM | Core HR | HCM |
| Sciens | Tyler Technologies | Tyler Munis HCM Payroll | Payroll | HCM |
| Sciens | Tyler Technologies | Tyler Munis ERP | Government ERP | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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City of North Richland Hills, TX | Government | 600 | $170M | United States | Tyler Technologies | Tyler Munis HCM Payroll | Payroll | 2019 |
In 2019, Sciens collaborated with the City of North Richland Hills, TX to implement Tyler Munis HCM Payroll as the municipal Payroll application supporting the City’s HR and payroll operations. The engagement targeted stabilization and extension of the City’s new Tyler ERP platform following the initial ERP go live, with a specific operational focus on the payroll and HR departments across municipal administration.
Sciens executed tactical re-implementation and configuration work within Tyler Munis HCM Payroll, addressing immediate payroll calculation and time keeping discrepancies. The project included activation and configuration of recruiting and benefits modules that had not been fully utilized, and systematic refinements in payroll calculation rules and time and attendance processing to restore accurate pay processing.
Operational coverage centered on the City’s HR and payroll teams where an unexpected staffing disruption had created urgent need for external technical support. Sciens provided hands on technical resolution to stabilize payroll operations and then conducted a comprehensive system wide assessment of the Tyler ERP platform to identify missing components and dormant modules for activation.
Governance and workflow restructuring were driven by the assessment findings, leading to re implementation of several key HR modules, updated payroll and time keeping workflows, and the formal activation of recruiting and benefits workflows to modernize hiring and benefits administration. Sciens coordinated cutover steps and corrective configurations to minimize interruption and return the payroll department to normal operations.
Outcomes from the engagement included stabilized payroll operations with reduced operational risk from the immediate staffing issue, refinements to payroll calculations and time keeping processes to improve accuracy, implementation of recruiting and benefits modules to streamline hiring workflows, and activation of previously dormant ERP modules to extend the functional coverage of the Tyler ERP platform. Tyler Munis HCM Payroll was central to these changes as the City’s Payroll application within the broader municipal ERP environment.
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City of North Richland Hills, TX | Government | 600 | $170M | United States | Tyler Technologies | Tyler Munis ERP | Government ERP | 2019 |
In 2019, City of North Richland Hills, TX deployed Tyler Munis ERP to replace its IBM AS/400 based utility-billing and finance systems. The implementation centralized municipal finance functions under a Government ERP platform, targeting utility billing, purchasing, accounting and financial reporting workflows.
The deployment configured Tyler Munis ERP with modules for utility billing, general ledger, accounts payable, purchasing and financial reporting. Workstreams included conversion of customer accounts and billing schedules, chart of accounts mapping, and business rule alignment for billing cycles, collections and purchase order processing to support routine municipal fiscal operations.
Sciens served as the system integrator, executing data conversion from the AS/400 source and managing cut-over orchestration and training. Operational scope focused on the Finance Department, coordinating roughly 20 staff across utility-billing, purchasing and accounting, with change management and staff training structured to preserve customer billing continuity.
Governance and process changes were led by the Finance Director, who managed the end-to-end conversion, project planning and staff enablement, while also instituting the Citys first Fund Balance Policy aligned to GFOA practices. The conversion achieved an on-time cut-over with minimal customer-billing interruptions and was performed in parallel with continued financial reporting and bond rating activities, including preparation of the FY 2024 Annual Comprehensive Financial Report and support for maintaining a AA+ credit rating.
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City of North Richland Hills, TX | Government | 600 | $170M | United States | Tyler Technologies | Tyler Munis HCM | Core HR | 2019 |
In 2019, the City of North Richland Hills, TX engaged Sciens to implement Tyler Munis HCM as its Core HR application, deploying the module set within the City’s new Tyler ERP platform. The engagement followed a city initiative to adopt modern municipal ERP capabilities and focused on stabilizing human resources and payroll processing for a municipal workforce of roughly 600 employees. Sciens acted as the implementation and support partner throughout the engagement.
Sciens performed a targeted remediation and re-implementation of several Tyler Munis HCM modules, with explicit work on payroll calculation logic and time keeping processes to correct discrepancies. The scope included implementing recruiting and benefits modules that had not been previously activated, plus cleanup and configuration adjustments across HR and payroll functional workflows. The narrative emphasizes configuration, ruleset refinement, and module activation within Tyler Munis HCM to restore end-to-end HR processing.
Operational coverage centered on the City’s HR and payroll departments and the broader administrative processes that depend on accurate payroll execution. The work was delivered against the City’s Tyler ERP instance, with Sciens conducting a system wide assessment to surface dormant or incomplete module activations inside the Tyler Munis HCM footprint. No external integration vendors or specific third party systems were referenced in the assessment.
Governance activities included an urgent technical support response to a staffing related payroll disruption, followed by a structured system review and reimplementation phase for missing modules. Sciens stabilized payroll operations through targeted fixes and process remediation, then transitioned into configuration and activation work to align the Tyler Munis HCM environment with municipal HR workflows. The approach combined immediate incident response with a broader compliance and functional completeness review.
Outcomes reported by the City and Sciens included restoration of regular payroll operations, refinements to payroll calculations and time keeping to improve accuracy, deployment of recruiting and benefits modules to streamline hiring workflows, and activation of previously dormant ERP modules to maximize platform capability. These actions were framed as both tactical stabilization and longer term functional enablement for the City’s Core HR environment in Tyler Munis HCM.
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