Ahmedabad, 380006,
India
Silver Touch Technologies
Silver Touch Technologies, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Silver Touch Technologies collaboration with software players such as SAP, IBM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Silver Touch Technologies | IBM | IBM PowerVM | Network Virtualisation | IaaS |
| Silver Touch Technologies | IBM | IBM Power Systems | Application Hosting and Computing Services | IaaS |
| Silver Touch Technologies | SAP | SAP S/4 HANA | ERP Financial | ERP |
| Silver Touch Technologies | SAP | SAP HANA | Database Management | IaaS |
| Silver Touch Technologies | SUSE Group | SUSE Linux Enterprise Server for SAP Applications | Operating System (OS) | PaaS |
| Silver Touch Technologies | IBM | IBM FlashSystem | Cloud Storage | IaaS |
| Silver Touch Technologies | IBM | IBM Spectrum Protect (previously IBM Tivoli Storage Manager) | Backup as a Service (BaaS) | IaaS |
| Silver Touch Technologies | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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20 Microns | Oil, Gas and Chemicals | 384 | $91M | India | SAP | SAP S/4 HANA | ERP Financial | 2020 |
In 2020, 20 Microns implemented SAP S/4 HANA as its ERP Financial platform, replacing SAP ERP ECC 6.0 and engaging Silver Touch Technologies as the implementation partner. The project was initiated to address end of support for the prior SAP ERP ECC 6.0 environment and to overcome server hardware limitations that constrained reporting, automation, and processing performance.
The SAP S/4 HANA deployment focused on core functional modules including Material Requirement Planning and CO Profitability Analysis, providing unified visibility into resource and asset management and enabling profitability analysis workflows. SAP S/4 HANA was configured to support production planning, inventory requirement processing, and profitability reporting, and was instrumented to deliver operational alerts and logs to IT teams for ongoing monitoring and issue resolution.
Architecturally the solution was hosted in 20 Microns corporate data center on an IBM hardware stack. The environment uses a pair of IBM Power Systems H922 servers in a high availability configuration with PowerVM virtualization to provision virtual SAP database, production, development and quality assurance servers. SAP data is stored on IBM FlashSystem 5000, with IBM Spectrum Protect providing an automated backup process and an IBM TS2900 Tape Autoloader used for long term retention. The overall infrastructure design emphasized availability and recoverability, and the full implementation was completed in under four months with approximately 15 days of cutover activity.
Operationally the SAP S/4 HANA ERP Financial rollout covers about 105 users across 20 Microns offices in India and impacts finance, supply chain, and operations functions through MRP and CO-PA workflows. Governance changes included automated backup and recovery processes and a virtualized production and recovery architecture to support around the clock business operations. Reported outcomes explicitly include roughly a 60 percent reduction in processing time for specific SAP operations and clearer insight into critical business processes that support profitability analysis.
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20 Microns | Oil, Gas and Chemicals | 384 | $91M | India | IBM | IBM Power Systems | Application Hosting and Computing Services | 2020 |
In 2020, 20 Microns implemented IBM Power Systems to host its SAP S/4HANA environment under the Application Hosting and Computing Services category, deploying infrastructure to modernize back-office processing and provide unified visibility into resource and asset management. The IBM Power Systems deployment was provisioned and delivered with Silver Touch Technologies as the implementation partner, focused on availability and performance to support critical SAP workloads.
The deployment architecture is hosted in 20 Microns’ corporate data center and uses a pair of IBM Power Systems H922 servers configured in high availability mode. IBM PowerVM virtualization was used to create virtualized SAP database, production, development and quality assurance servers across the IBM hardware, with SAP data stored on IBM FlashSystem 5000. IBM Spectrum Protect was implemented to automate backup processes, and an IBM TS2900 Tape Autoloader provides long term data retention for critical information.
Operationally the environment supports 105 users distributed across 20 Microns’ offices throughout India and runs SAP S/4HANA functional workflows including Material Requirement Planning and CO Profitability Analysis. These modules tie the IBM Power Systems implementation directly to supply chain planning, production scheduling and profitability analysis business functions, while logs and alerting were enabled to provide operational monitoring and visibility into system behavior.
Governance and rollout were executed with a compressed schedule, the project completed in less than four months from contract signature and the physical deployment taking roughly 15 days. The solution created a virtualized, high availability architecture combined with automated backup and recovery to protect operations, and delivered measurable performance improvements, including about a 60% reduction in processing time for a specific SAP operation, enabling clearer insight into critical business processes.
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20 Microns | Oil, Gas and Chemicals | 384 | $91M | India | IBM | IBM PowerVM | Network Virtualisation | 2020 |
In 2020, 20 Microns deployed IBM PowerVM as the Network Virtualisation layer to underpin a new SAP S/4HANA back office architecture. The project was delivered with IBM Business Partner Silver Touch Technologies and built on IBM Power Systems hardware to address performance and lifecycle constraints in the companys prior SAP ECC environment.
IBM PowerVM was used to virtualize SAP database, production, development and quality assurance servers across a pair of IBM Power Systems H922 servers configured for high availability in 20 Microns corporate data center. Persistent storage for the SAP environment was provisioned on IBM FlashSystem 5000, and data protection was implemented with IBM Spectrum Protect and an IBM TS2900 Tape Autoloader, creating an automated backup and recovery capability for critical SAP data.
The deployment scope covered core back office functions including Material Requirement Planning and CO Profitability Analysis, and it serves 105 users across 20 Microns offices in India. Silver Touch sized and configured the production and recovery architecture with IBM, completing the project in under four months from contract signature, with an actual deployment window of roughly 15 days.
Operational governance included a focus on availability and recovery workflows, with IBM PowerVM enabling consolidation of SAP workloads and simplified environment provisioning for development, QA and production. Explicit results reported by 20 Microns include approximately a 60 percent reduction in processing time for some SAP operations, an example reduction from three to four hours down to about 1.5 hours for a specific job, clearer visibility into resource and profitability metrics, and automated protection of critical operations and data.
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Oil, Gas and Chemicals | 384 | $91M | India | SAP | SAP HANA | Database Management | 2020 |
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Life Sciences | 24000 | $2.9B | India | SAP | SAP ERP ECC 6.0 | ERP Financial | 2011 |
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Buyer Intent: Companies Evaluating Silver Touch Technologies Services
- Embat, a Spain based Professional Services organization with 115 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Embat | Professional Services | 115 | $20M | Spain | 2025-05-12 |