Washington, 20006, DC,
United States
Simple Technology Solutions
Simple Technology Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Simple Technology Solutions collaboration with software players such as Mark43 empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Simple Technology Solutions | Mark43 | Mark43 CAD | Computer Aided Dispatch | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
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U.S. Department of the Interior | Government | 70000 | $17.6B | United States | Mark43 | Mark43 CAD | Computer Aided Dispatch | 2025 |
In 2025 the U.S. Department of the Interior deployed Mark43 CAD as part of an enterprise public safety platform, using the Computer Aided Dispatch application to unify dispatch and records across multiple DOI law enforcement bureaus. Mark43 CAD was implemented enterprise-wide alongside Mark43 RMS to connect roughly 3,000 sworn officers and more than 855 locations, with the stated goal of improving interoperability and situational awareness.
The implementation combined core Computer Aided Dispatch capabilities such as call taking, unit assignment and real-time incident tracking with integrated records management provided by Mark43 RMS. The rollout included mobile eCitation capabilities and field data capture that feed directly into CAD workflows, and it established real-time data sharing between CAD and RMS to reduce manual handoffs and support investigative processes.
The project was delivered in partnership with Simple Technology Solutions, which led systems integration and the phased rollout across DOI bureaus. Operational coverage spanned multiple law enforcement bureaus within the Department, connecting dispatch centers, mobile units and records operations to a single Mark43 CAD and Mark43 RMS instance and creating continuous data flows for situational awareness.
Governance and workflow changes focused on unified incident workflows, standardized eCitation processes and centralized data sharing to harmonize cross-bureau operations. The deployment explicitly targeted reduced manual workflows and faster investigations through integrated mobile capabilities and real-time CAD to RMS data exchange.
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Buyer Intent: Companies Evaluating Simple Technology Solutions Services
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