Sitcorp
Callo Pablo Pumarol #20, Los Prados, 20,
Santo Domingo, 10132,
Dominican Republic
Santo Domingo, 10132,
Dominican Republic
1 809-563-5972
Professional Services
Sitcorp
List of Software Implementations where Sitcorp is Reseller or System Integrator
Sitcorp, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Sitcorp collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Sitcorp is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Sitcorp | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| Sitcorp | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | CRM |
List of Software Implementations where Sitcorp is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Direccion General de Aduanas | Government | 500 | $60M | Dominican Republic | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2023 | In 2023 Direccion General de Aduanas implemented Microsoft Dynamics 365 for Finance and Operations to automate financial and administrative processes, improve service to taxpayers and change public perception. This ERP Financial deployment targeted the customs clearance lifecycle to reduce processing times and to support compliance across import and export operations. The implementation combined Dynamics 365 Finance and Dynamics 365 Customer Service modules, with Finance configured for accounts payable automation, monthly accounting closing, bank reconciliation, budgetary control using financial dimensions, reporting and approval flow visualization. The Customer Service CRM was configured for Large Taxpayers and extended to medium taxpayers, with plans to include small taxpayers, shifting manager workflows from Microsoft Excel to automated dashboards and task assignment flows. The deployment integrated with SIGA, Microsoft 365 and Microsoft Azure to unify data and authentication across systems, and Sitcorp acted as the implementation partner responsible for rollout and training. Sitcorp delivered 197 training sessions over 14 months and trained 95 employees directly, while 216 employees were reported enabled to make better operational and financial decisions across finance and customer service functions. Reported outcomes include explicit operational efficiency improvements, with supplier invoice recording time reduced from 15 to 5 minutes, monthly financial statement preparation shortened from 21 to 5 days, and bank reconciliation compressed from seven to two hours. The project entered production use in January 2023 and was positioned as a living platform for continuous process refinement, report creation and approval flow modification within Microsoft Dynamics 365 for Finance and Operations. | |
|
|
Direccion General de Aduanas | Government | 500 | $60M | Dominican Republic | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | 2023 | In 2023 Direccion General de Aduanas implemented Microsoft Dynamics 365 Customer Service as part of a broader Customer Support modernization program. The Microsoft Dynamics 365 Customer Service deployment was delivered alongside Dynamics 365 Finance to create an integrated solution using SIGA, Microsoft 365 and Microsoft Azure, with the explicit objective of automating customer-facing processes and improving taxpayer service delivery. The implementation centered on a CRM for customer service targeted at Large Taxpayers, with the approach extended to medium taxpayers and planned for small taxpayers. Configuration emphasized case management, workflow automation, dashboards and task assignment to replace manual Microsoft Excel tracking, enabling managers to move to automated flows and real-time work queues. Integrations were executed with SIGA, Microsoft 365 and Microsoft Azure and functionally linked to Dynamics 365 Finance to unify financial and administrative workflows with customer service operations. Sitcorp served as the implementation partner and delivered training across the institution, executing 197 sessions that trained 95 employees over 14 months, while the program supported 216 employees in improved decision making across financial, administrative and customer service departments. Governance was reinforced through structured training, adoption of approval flows and a culture of continuous improvement for report creation and process modification. Outcomes reported in the program narrative include institution-wide operational optimization and explicit Finance improvements under Dynamics 365 Finance, and a customer service target to satisfy taxpayers within 24 hours, reflecting the operational aims of the Microsoft Dynamics 365 Customer Service deployment. |
Showing 1 to 2 of 2 entries
IT Decision Makers and Key Stakeholders at Sitcorp
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating Sitcorp Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Sitcorp software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
Sitcorp System Integrator / VAR Profile
Sitcorp is a system integrator and technology consulting firm headquartered in Santo Domingo, Dominican Republic, with approximately 32 employees and annual revenues of $2M.
Sitcorp implements and supports enterprise applications across markets such as ERP Financial Management and CRM.
APPS RUN THE WORLD tracks 2 verified Sitcorp software implementations across industries and regions, including: Direccion General de Aduanas where Sitcorp implemented Microsoft Dynamics 365 for Finance and Operations, and Direccion General de Aduanas where Sitcorp implemented Microsoft Dynamics 365 Customer Service.
Sitcorp has a strategic VAR/SI partnership with Microsoft, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Sitcorp partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Sitcorp dataset, verified system implementations, and related deployment insights.