Singapore, 529540,
Singapore
Technosoft Automotive
Technosoft Automotive, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Technosoft Automotive collaboration with software players such as Technosoft Solutions empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Technosoft Automotive | Technosoft Solutions | Technosoft CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Isuzu Truck Service Factory Lao | Automotive | 25 | $1M | Laos | Technosoft Solutions | Technosoft CRM | CRM | 2020 |
In 2020, Isuzu Truck Service Factory Lao implemented Technosoft CRM as a CRM deployment to centralize after sales and service operations for its Laos operation. The rollout replaced Excel based operational tracking and introduced integrated after sales and finance capabilities to improve data accessibility and service reporting.
Technosoft CRM was delivered via Technosoft Solutions using the Yana solution built on Microsoft Dynamics modules, with explicit after sales service and finance modules configured. The implementation centralized service reporting, shared customer and transaction records, and instituted CRM style case and service order workflows consistent with after sales and service automation.
The project was executed with implementation support from Technosoft Automotive, targeting the Lao service factory and impacting service and finance functions. Governance adjustments focused on replacing spreadsheet driven processes with controlled data access and standardized service reporting, which the case study cites as improving data accessibility and service reporting.
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Mobil88 Indonesia | Automotive | 600 | $150M | Indonesia | Technosoft Solutions | Technosoft CRM | CRM | 2020 |
In 2020, Mobil88 Indonesia implemented Technosoft CRM to centralize customer-facing operations and data across its used car dealerships. Technosoft CRM was deployed as part of Technosoft’s Yana Dealer Management Solution built on Microsoft Dynamics 365/CRM, and the deployment is categorized under CRM.
The implementation focused on CRM and DMS module usage, consolidating sales, service and inventory data to establish a unified customer record and a 360° customer view. Functional capabilities implemented included sales pipeline and lead management, service scheduling and intake workflows, and inventory visibility tied to customer interactions, enabling more cohesive digital customer journeys and analytics.
Integration work emphasized the Microsoft Dynamics 365/CRM foundation, with the Yana Dealer Management Solution surfacing dealer management constructs into the Technosoft CRM deployment. Operational coverage included Mobil88’s sales, service and inventory departments across its dealer operations in Indonesia, aligning transactional data with customer engagement workflows.
The project was delivered by Technosoft Automotive with vendor oversight from Technosoft Solutions, and governance centered on a centralized data model and restructured customer-facing workflows to support digital journeys. Module usage and the described outcomes for accelerated customer journeys and analytics are documented in the vendor case material for the Mobil88 implementation.
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Nissan Philippines | Automotive | 150 | $20M | Philippines | Technosoft Solutions | Technosoft CRM | CRM | 2023 |
In 2023 Technosoft Automotive implemented Technosoft CRM across Nissan Philippines' dealer network using its Yana platform. Technosoft CRM is a CRM application deployed on Microsoft Azure and Microsoft Dynamics 365 CRM and was provisioned by vendor Technosoft Solutions to centralize customer and dealer data and workflows. The deployment targeted dealer operations and customer engagement across Nissan Philippines' network of dealers.
The implementation emphasized CRM and DMS modules, combining customer relationship management capabilities with dealer management system functions and digital marketing orchestration. Configuration included shared master data, event driven near real time data flows and Power BI dashboards that surface transactional and customer signals for dealers and corporate users.
Technosoft CRM was integrated with Nissan Philippines' DMS, NSC ERP and digital marketing systems to create unified transaction and customer histories across the dealer network. The solution delivered Power BI dashboards and near real time synchronization to support dealer sales, aftersales service and customer experience teams.
Rollout and implementation services were executed by Technosoft Automotive with the Technosoft Solutions platform providing the application layer. Governance focused on centralized data orchestration and dealer level configuration controls to standardize workflows and reporting across dealers. The project delivered near real time data flow and Power BI driven reporting that improved dealer operations and customer experience as reported in the project summary.
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Buyer Intent: Companies Evaluating Technosoft Automotive Services
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