Melbourne, 3000, VIC,
Australia
Terra Firma
Terra Firma, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Terra Firma collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Department of Families Fairness and Housing | Government | 7150 | $3.9B | Australia | Oracle | Oracle Cloud ERP | ERP Financial | 2021 |
In 2021, Department of Families Fairness and Housing engaged Terra Firma to implement Oracle Cloud ERP as an ERP Financial initiative. The engagement centered on an Oracle Financials ERP Cloud upgrade and a redesign of the Chart of Accounts, with concurrent programs for contactless payment issuance and housing reporting modernization.
The implementation work included configuration of core Oracle Financials capabilities, with explicit design and mapping of a new Chart of Accounts and configuration of the general ledger ledger structures to support consolidated financial reporting. Business analysis focused on account mapping, transaction flow definitions, and configuration tasks typical of ERP Financial implementations, while preserving source system interfaces that feed financial data.
The program assessed impacts on non-housing source system applications across the department, and delivered a contactless payments component that provisioned physical and virtual Visa cards for the Personal Hardship Assistance Program, creating a payments issuance and processing workflow that interfaces with Oracle Cloud ERP financial records. Reporting work used Tableau to develop dashboards and visualizations for the Housing department, establishing a reporting integration layer between operational housing systems, Tableau, and Oracle Cloud ERP.
Governance and delivery were structured around Terra Firma Business Consulting and embedded business analyst support inside the Department, with activities that included requirements elicitation, impact assessments, and development of reporting requirements. Workstreams ran across finance, housing operations, and hardship assistance program functions, aligning Chart of Accounts changes and source system interfaces to Oracle Cloud ERP under ERP Financial governance and deployment planning.
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