Seattle, 98134, WA,
United States
Unify Dots
Unify Dots, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Unify Dots collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Unify Dots | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
| Unify Dots | Microsoft | Microsoft Dynamics 365 Field Service | Field Service Management | ERP Services and Operations |
| Unify Dots | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | CRM |
| Unify Dots | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | SCM |
| Unify Dots | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| Unify Dots | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS |
| Unify Dots | Microsoft | Microsoft 365 | Collaboration | Collaboration |
| Unify Dots | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| Unify Dots | Microsoft | Microsoft Power Apps | Apps Development | PaaS |
| Unify Dots | Microsoft | Microsoft SharePoint | Enterprise Content Management | Content Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Distribution | 280 | $60M | Australia | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2021 |
In 2021, Position Partners engaged UNIFY Dots to deploy Microsoft Dynamics 365 Supply Chain Management. The implementation uses Microsoft Dynamics 365 Supply Chain Management as the core Supply Chain Management application to rationalize distribution operations across the business.
The technical scope emphasizes standard Supply Chain Management capabilities, including inventory control, warehouse management, procurement and order management, configured to support distributor workflows. Microsoft Dynamics 365 Supply Chain Management will be deployed as part of a broader Dynamics 365 estate, with configuration focused on master data alignment, transactional orchestration and role-based access for operational and managerial users.
Integrations are planned with Microsoft Dynamics 365 Finance, Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Field Service and Power BI, enabling end to end transactional flows and centralized analytics across finance, sales and service functions. The deployment architecture is oriented around the Microsoft Dynamics 365 suite to maintain a unified data model and to provide reporting through Power BI for cross-functional insights.
UNIFY Dots is the systems integrator leading consultancy and implementation activities, with a rollout spanning four countries and covering more than 280 users, and a target to go live in 2022. Governance emphasizes program-level coordination across finance, supply chain, sales and field service teams, with phased configuration and user enablement to align operational processes to the new Dynamics 365 platform and to realize the stated goal of maximizing value from the Microsoft investment.
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Distribution | 280 | $60M | Australia | Microsoft | Microsoft Dynamics 365 Field Service | Field Service Management | 2021 |
In 2021 Position Partners selected UNIFY Dots to implement Microsoft Dynamics 365 Field Service as part of a Field Service Management program. The decision followed a competitive review process and is part of a coordinated Microsoft Dynamics 365 suite deployment across finance, supply chain, sales and customer service.
The scope includes Microsoft Dynamics 365 Field Service alongside Microsoft Dynamics 365 Finance, Microsoft Dynamics 365 Supply Chain, Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Service, and Power BI. Microsoft Dynamics 365 Field Service will be configured for core field service capabilities such as work order management, resource scheduling and dispatch, technician mobile access, parts and inventory tracking, and service agreement management consistent with Field Service Management workflows.
The deployment architecture is centered on a unified Microsoft stack, with Power BI providing reporting and operational analytics across finance, supply chain and service modules. The project is planned for rollout across four countries for more than 280 users, covering field operations, customer service, sales and finance teams.
UNIFY Dots will lead implementation and program governance, using a phased rollout approach with an expected go-live in 2022. The program is positioned to centralize service operations on Microsoft Dynamics 365 Field Service and align service workflows with upstream finance and supply chain processes, with the stated goal for Position Partners to achieve maximum value from their Microsoft investment.
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Distribution | 280 | $60M | Australia | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | 2021 |
In 2021 Position Partners selected UNIFY Dots to deploy Microsoft Dynamics 365 Customer Service as part of a broader Microsoft Dynamics 365 program, following a competitive review process. The engagement targets Customer Support capabilities and positions Microsoft Dynamics 365 Customer Service as the case management and service orchestration layer for the business.
The implementation scope emphasizes standard Customer Support functional modules, including case management, knowledge base and knowledge management, service level agreement management, queue and routing configuration, and omnichannel engagement features consistent with Dynamics 365 Customer Service capabilities. Configuration work will include entity model design, security role and team structures, and automation of common service workflows to streamline incident resolution and entitlement enforcement.
This deployment is executed alongside Microsoft Dynamics 365 Finance, Microsoft Dynamics 365 Supply Chain, Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Field Service and Power BI, creating an integrated Microsoft suite architecture. The program covers operations across four countries for more than 280 users, and it aligns customer service processes with sales, field service scheduling and backend finance and supply chain records to enable end to end transaction and support visibility.
UNIFY Dots will lead delivery and program coordination, with a rollout planned across the four countries and an expected go live in 2022. Governance emphasis is on cross functional stakeholder coordination across customer support, sales, field service, finance and supply chain teams, and on deployment sequencing to align Customer Service capabilities with the parallel Dynamics 365 module rollouts. The vendor stated the goal is for Position Partners to achieve maximum value from their Microsoft investment.
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Automotive | 1700 | $300M | United Kingdom | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2022 |
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Automotive | 1700 | $300M | United Kingdom | Microsoft | Microsoft Dynamics 365 Marketing | Marketing Automation | 2023 |
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Automotive | 1700 | $300M | United Kingdom | Microsoft | Microsoft Dynamics 365 Customer Insights | Customer Data Platform | 2023 |
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Buyer Intent: Companies Evaluating Unify Dots Services
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