Toronto, M4N 1E8, ON,
Canada
VOX ISM
VOX ISM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. VOX ISM collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| VOX ISM | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| VOX ISM | Microsoft | Microsoft Power Apps | Apps Development | PaaS |
| VOX ISM | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | PaaS |
| VOX ISM | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| VOX ISM | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| VOX ISM | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2020 | In 2020, Moneysworth & Best Quality Shoe Care deployed Microsoft Teams as part of its Audio Video and Web Conferencing capabilities within a Microsoft 365 cloud toolkit to enable companywide synchronous collaboration and remote meetings. Microsoft Teams was provisioned alongside Exchange Online and Dynamics 365 Business Central to provide a unified communication layer for meetings, video conferencing, persistent chat, and collaborative document workflows across the organization. The Microsoft Teams implementation emphasized category-aligned functional modules, including scheduled and ad hoc meetings with video and screen sharing, persistent channel and one-to-one chat for sales and operations coordination, and integrated file collaboration tied to the Microsoft 365 productivity stack. Teams was used as the primary meeting and collaboration surface while employees continued to access operational data and workflows through Dynamics 365 Business Central and Power Platform extensions. Integrations were explicit and deliberate, Microsoft Teams operating in tandem with Dynamics 365 Business Central, Exchange Online, Power Apps, Power Automate, and Power BI to connect communications with ERP data, automated workflows, and operational analytics. VOX ISM served as the implementation partner for the broader cloud rollout, delivering Business Central and associated apps in a compressed timeline and supporting the Teams-enabled collaboration model. Governance and adoption included partner-assisted change management and a training lead assigned for each team to accelerate user onboarding and procedural shifts. Operational coverage spanned finance, marketing, sales, warehousing, and operations, and Microsoft Teams became a vital communications lifeline during COVID-19, improving cross-team collaboration and helping company leadership gain remote visibility and improved work-life balance. | |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power BI | Analytics and BI | 2020 | In 2020, Moneysworth & Best deployed Microsoft Power BI as part of its Microsoft Dynamics 365 and Power Platform rollout. Microsoft Power BI, in the Analytics and BI category, was adopted to centralize reporting and analytics for the family owned distributor across finance, marketing, sales, supply chain and warehousing teams. The Microsoft Power BI implementation delivered role specific dashboards and a single source of truth, surfacing real time business insights and operational metrics. Power BI was integrated with Microsoft Dynamics 365 Business Central and extended Power Platform components including Power Apps and Power Automate, enabling embedded analytics for transactional, inventory and fulfillment data and easy to read reports for operational users. The engagement was executed with VOX ISM and aligned to a three month deployment of Dynamics 365 Business Central and its add ins, with Power BI configured as the enterprise reporting layer. Governance included a training lead for each team to support adoption, and dashboard access and data driven workflows were incorporated into routine processes for sales, warehouse, finance and marketing. Explicit outcomes reported include improved forecasting, greater operational transparency, faster cross team collaboration and enhanced remote working capabilities during COVID 19, with executives able to view real time data while away from the office. Microsoft Power BI remains the Analytics and BI tool consolidating business data and supporting decision making across the organization. | |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2020 | In 2020, Moneysworth & Best implemented Microsoft Dynamics 365 Business Central as its cloud ERP Financial platform, deploying the solution with partner VOX ISM to centralize transactional and operational data. The initial project focused on providing organization-wide visibility across finance, supply chain, inventory, distribution, sales, and warehouse operations for the family-owned distributor of shoe care products. The implementation delivered core ERP functionality in Microsoft Dynamics 365 Business Central including finance and operations modules, and an explicit warehouse management module that enabled barcoding, shipping workflows, inventory tracking, and streamlined order fulfillment. The program also extended Business Central with the Microsoft Power Platform to add application-level automation and reporting, aligning standard ERP Financial capabilities with lightweight custom apps and analytics. Integrations were explicit and cloud-centric, connecting Business Central to Exchange Online, Microsoft 365, Microsoft Teams, Power Apps, Power Automate, and Power BI to create a unified operational surface for employees. A Power Apps restocking application was built to simplify partner ordering and fulfillment, while Power BI provided dashboards and a single source of truth for finance, marketing, sales, supply chain, and warehousing teams. Remote access patterns were established to support distributed working and to surface real-time business insights across the company. Governance and rollout emphasized rapid delivery and user enablement, with VOX ISM completing the core deployment and add-ins in approximately three months and assigning a training lead for each team to support adoption. The program changed operational workflows by centralizing data entry and approvals, enabling cross-team collaboration through Teams and shared reporting, and reducing the need for leadership to micromanage day-to-day tasks. Reported outcomes included improved transparency, faster collaboration, better forecasting visibility during market disruption, and enhanced ability for leadership and staff to work remotely while accessing real-time system information. | |
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Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2020 |
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Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power Apps | Apps Development | 2020 |
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