Toronto, M4N 1E8, ON,
Canada
VOX ISM
VOX ISM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. VOX ISM collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| VOX ISM | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| VOX ISM | Microsoft | Microsoft Power Apps | Apps Development | PaaS |
| VOX ISM | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | PaaS |
| VOX ISM | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| VOX ISM | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| VOX ISM | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2020 | In 2020, Moneysworth & Best Quality Shoe Care deployed Microsoft Teams as part of its Audio Video and Web Conferencing capabilities within a Microsoft 365 cloud toolkit to enable companywide synchronous collaboration and remote meetings. Microsoft Teams was provisioned alongside Exchange Online and Dynamics 365 Business Central to provide a unified communication layer for meetings, video conferencing, persistent chat, and collaborative document workflows across the organization. The Microsoft Teams implementation emphasized category-aligned functional modules, including scheduled and ad hoc meetings with video and screen sharing, persistent channel and one-to-one chat for sales and operations coordination, and integrated file collaboration tied to the Microsoft 365 productivity stack. Teams was used as the primary meeting and collaboration surface while employees continued to access operational data and workflows through Dynamics 365 Business Central and Power Platform extensions. Integrations were explicit and deliberate, Microsoft Teams operating in tandem with Dynamics 365 Business Central, Exchange Online, Power Apps, Power Automate, and Power BI to connect communications with ERP data, automated workflows, and operational analytics. VOX ISM served as the implementation partner for the broader cloud rollout, delivering Business Central and associated apps in a compressed timeline and supporting the Teams-enabled collaboration model. Governance and adoption included partner-assisted change management and a training lead assigned for each team to accelerate user onboarding and procedural shifts. Operational coverage spanned finance, marketing, sales, warehousing, and operations, and Microsoft Teams became a vital communications lifeline during COVID-19, improving cross-team collaboration and helping company leadership gain remote visibility and improved work-life balance. | |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power BI | Analytics and BI | 2020 | In 2020, Moneysworth & Best deployed Microsoft Power BI as part of its Microsoft Dynamics 365 and Power Platform rollout. Microsoft Power BI, in the Analytics and BI category, was adopted to centralize reporting and analytics for the family owned distributor across finance, marketing, sales, supply chain and warehousing teams. The Microsoft Power BI implementation delivered role specific dashboards and a single source of truth, surfacing real time business insights and operational metrics. Power BI was integrated with Microsoft Dynamics 365 Business Central and extended Power Platform components including Power Apps and Power Automate, enabling embedded analytics for transactional, inventory and fulfillment data and easy to read reports for operational users. The engagement was executed with VOX ISM and aligned to a three month deployment of Dynamics 365 Business Central and its add ins, with Power BI configured as the enterprise reporting layer. Governance included a training lead for each team to support adoption, and dashboard access and data driven workflows were incorporated into routine processes for sales, warehouse, finance and marketing. Explicit outcomes reported include improved forecasting, greater operational transparency, faster cross team collaboration and enhanced remote working capabilities during COVID 19, with executives able to view real time data while away from the office. Microsoft Power BI remains the Analytics and BI tool consolidating business data and supporting decision making across the organization. | |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2020 | In 2020, Moneysworth & Best implemented Microsoft Power Automate RPA to extend its Microsoft Dynamics 365 Business Central and broader Power Platform deployment. Microsoft Power Automate RPA was employed as Robotic Process Automation to reduce manual handoffs and orchestrate repetitive workflows across the organization following the company’s move to cloud-based ERP and collaboration tools. The implementation configured Power Automate flows to automate order processing tasks, inventory adjustments, restocking triggers tied to the Power Apps restocking application, and routine approval notifications. Functional capabilities emphasized scheduled and event-driven flows, process orchestration across finance and supply chain touchpoints, and integration-ready connectors to Business Central data entities and Power Platform services. Integrations were explicitly with Microsoft Dynamics 365 Business Central, the Power Apps restocking solution, Power BI for reporting, and Microsoft Teams and Exchange Online for alerts and user collaboration. VOX ISM served as the systems integrator coordinating configuration, testing, and user enablement, aligning RPA flows with existing warehouse management, barcoding, and shipping processes used by the finance, sales, supply chain, warehousing, marketing, and IT teams. Governance and rollout leveraged the partner and an internal training lead for each team, consistent with the company’s staged cloud deployments, and built operational ownership into process flows. Moneysworth & Best signaled plans to expand Power Platform usage, including future incorporation of AI capabilities in Power Automate to further automate decision points and drive additional efficiency. | |
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Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power Apps | Apps Development | 2020 |
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Distribution | 50 | $10M | Canada | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2020 |
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