Toronto, M4N 1E8, ON,
Canada
VOX ISM
VOX ISM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. VOX ISM collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| VOX ISM | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| VOX ISM | Microsoft | Microsoft Power Apps | Apps Development | PaaS |
| VOX ISM | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | PaaS |
| VOX ISM | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| VOX ISM | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| VOX ISM | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2020 | In 2020, Moneysworth & Best implemented Microsoft Dynamics 365 Business Central as its cloud ERP Financial platform, deploying the solution with partner VOX ISM to centralize transactional and operational data. The initial project focused on providing organization-wide visibility across finance, supply chain, inventory, distribution, sales, and warehouse operations for the family-owned distributor of shoe care products. The implementation delivered core ERP functionality in Microsoft Dynamics 365 Business Central including finance and operations modules, and an explicit warehouse management module that enabled barcoding, shipping workflows, inventory tracking, and streamlined order fulfillment. The program also extended Business Central with the Microsoft Power Platform to add application-level automation and reporting, aligning standard ERP Financial capabilities with lightweight custom apps and analytics. Integrations were explicit and cloud-centric, connecting Business Central to Exchange Online, Microsoft 365, Microsoft Teams, Power Apps, Power Automate, and Power BI to create a unified operational surface for employees. A Power Apps restocking application was built to simplify partner ordering and fulfillment, while Power BI provided dashboards and a single source of truth for finance, marketing, sales, supply chain, and warehousing teams. Remote access patterns were established to support distributed working and to surface real-time business insights across the company. Governance and rollout emphasized rapid delivery and user enablement, with VOX ISM completing the core deployment and add-ins in approximately three months and assigning a training lead for each team to support adoption. The program changed operational workflows by centralizing data entry and approvals, enabling cross-team collaboration through Teams and shared reporting, and reducing the need for leadership to micromanage day-to-day tasks. Reported outcomes included improved transparency, faster collaboration, better forecasting visibility during market disruption, and enhanced ability for leadership and staff to work remotely while accessing real-time system information. | |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2020 | In 2020, Moneysworth & Best implemented Microsoft Power Automate RPA to extend its Microsoft Dynamics 365 Business Central and broader Power Platform deployment. Microsoft Power Automate RPA was employed as Robotic Process Automation to reduce manual handoffs and orchestrate repetitive workflows across the organization following the company’s move to cloud-based ERP and collaboration tools. The implementation configured Power Automate flows to automate order processing tasks, inventory adjustments, restocking triggers tied to the Power Apps restocking application, and routine approval notifications. Functional capabilities emphasized scheduled and event-driven flows, process orchestration across finance and supply chain touchpoints, and integration-ready connectors to Business Central data entities and Power Platform services. Integrations were explicitly with Microsoft Dynamics 365 Business Central, the Power Apps restocking solution, Power BI for reporting, and Microsoft Teams and Exchange Online for alerts and user collaboration. VOX ISM served as the systems integrator coordinating configuration, testing, and user enablement, aligning RPA flows with existing warehouse management, barcoding, and shipping processes used by the finance, sales, supply chain, warehousing, marketing, and IT teams. Governance and rollout leveraged the partner and an internal training lead for each team, consistent with the company’s staged cloud deployments, and built operational ownership into process flows. Moneysworth & Best signaled plans to expand Power Platform usage, including future incorporation of AI capabilities in Power Automate to further automate decision points and drive additional efficiency. | |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2020 | In 2020, Moneysworth & Best Quality Shoe Care deployed Microsoft Teams as part of its Audio Video and Web Conferencing capabilities within a Microsoft 365 cloud toolkit to enable companywide synchronous collaboration and remote meetings. Microsoft Teams was provisioned alongside Exchange Online and Dynamics 365 Business Central to provide a unified communication layer for meetings, video conferencing, persistent chat, and collaborative document workflows across the organization. The Microsoft Teams implementation emphasized category-aligned functional modules, including scheduled and ad hoc meetings with video and screen sharing, persistent channel and one-to-one chat for sales and operations coordination, and integrated file collaboration tied to the Microsoft 365 productivity stack. Teams was used as the primary meeting and collaboration surface while employees continued to access operational data and workflows through Dynamics 365 Business Central and Power Platform extensions. Integrations were explicit and deliberate, Microsoft Teams operating in tandem with Dynamics 365 Business Central, Exchange Online, Power Apps, Power Automate, and Power BI to connect communications with ERP data, automated workflows, and operational analytics. VOX ISM served as the implementation partner for the broader cloud rollout, delivering Business Central and associated apps in a compressed timeline and supporting the Teams-enabled collaboration model. Governance and adoption included partner-assisted change management and a training lead assigned for each team to accelerate user onboarding and procedural shifts. Operational coverage spanned finance, marketing, sales, warehousing, and operations, and Microsoft Teams became a vital communications lifeline during COVID-19, improving cross-team collaboration and helping company leadership gain remote visibility and improved work-life balance. | |
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Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power Apps | Apps Development | 2020 |
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Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power BI | Analytics and BI | 2020 |
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Buyer Intent: Companies Evaluating VOX ISM Services
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