Toronto, M4N 1E8, ON,
Canada
VOX ISM
VOX ISM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. VOX ISM collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| VOX ISM | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| VOX ISM | Microsoft | Microsoft Power Apps | Apps Development | PaaS |
| VOX ISM | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | PaaS |
| VOX ISM | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| VOX ISM | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| VOX ISM | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2020 | In 2020, Moneysworth & Best implemented Microsoft Dynamics 365 Business Central as its cloud ERP Financial platform, deploying the solution with partner VOX ISM to centralize transactional and operational data. The initial project focused on providing organization-wide visibility across finance, supply chain, inventory, distribution, sales, and warehouse operations for the family-owned distributor of shoe care products. The implementation delivered core ERP functionality in Microsoft Dynamics 365 Business Central including finance and operations modules, and an explicit warehouse management module that enabled barcoding, shipping workflows, inventory tracking, and streamlined order fulfillment. The program also extended Business Central with the Microsoft Power Platform to add application-level automation and reporting, aligning standard ERP Financial capabilities with lightweight custom apps and analytics. Integrations were explicit and cloud-centric, connecting Business Central to Exchange Online, Microsoft 365, Microsoft Teams, Power Apps, Power Automate, and Power BI to create a unified operational surface for employees. A Power Apps restocking application was built to simplify partner ordering and fulfillment, while Power BI provided dashboards and a single source of truth for finance, marketing, sales, supply chain, and warehousing teams. Remote access patterns were established to support distributed working and to surface real-time business insights across the company. Governance and rollout emphasized rapid delivery and user enablement, with VOX ISM completing the core deployment and add-ins in approximately three months and assigning a training lead for each team to support adoption. The program changed operational workflows by centralizing data entry and approvals, enabling cross-team collaboration through Teams and shared reporting, and reducing the need for leadership to micromanage day-to-day tasks. Reported outcomes included improved transparency, faster collaboration, better forecasting visibility during market disruption, and enhanced ability for leadership and staff to work remotely while accessing real-time system information. | |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power Apps | Apps Development | 2020 | In 2020 Moneysworth & Best extended its Dynamics 365 Business Central deployment by implementing Microsoft Power Apps. Microsoft Power Apps, categorized as Apps Development, was used to build a partner facing restocking application that directly supports ordering and fulfillment business functions for Moneysworth & Best. The Power Apps implementation delivered a simple mobile friendly restocking workflow that surfaces inventory, barcoding and shipping information from Business Central and the warehouse management module. The solution sits inside the Microsoft Power Platform landscape and is instrumented alongside Power BI for reporting, with plans to incorporate AI capabilities through Power Automate to increase automation of repeatable processes. VOX ISM led the engagement and delivered the extension after deploying core Business Central functionality, and the project used a training lead assigned to each team to manage change. Operational coverage included sales, supply chain, inventory, warehousing and finance teams, and the app was exposed to external retail partners to streamline multichannel ordering and fulfillment. Governance and rollout followed a three month initial ERP deployment cadence with the Power Apps extension layered on the same cloud based platform to provide a single source of truth and real time access to operations. Reported outcomes in the supplied context include streamlined ordering and fulfillment, improved forecasting and cross team collaboration, and better work life balance for company leadership due to remote visibility into warehouse and operational dashboards. | |
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Moneysworth & Best | Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2020 | In 2020, Moneysworth & Best implemented Microsoft Power Automate RPA to extend its Microsoft Dynamics 365 Business Central and broader Power Platform deployment. Microsoft Power Automate RPA was employed as Robotic Process Automation to reduce manual handoffs and orchestrate repetitive workflows across the organization following the company’s move to cloud-based ERP and collaboration tools. The implementation configured Power Automate flows to automate order processing tasks, inventory adjustments, restocking triggers tied to the Power Apps restocking application, and routine approval notifications. Functional capabilities emphasized scheduled and event-driven flows, process orchestration across finance and supply chain touchpoints, and integration-ready connectors to Business Central data entities and Power Platform services. Integrations were explicitly with Microsoft Dynamics 365 Business Central, the Power Apps restocking solution, Power BI for reporting, and Microsoft Teams and Exchange Online for alerts and user collaboration. VOX ISM served as the systems integrator coordinating configuration, testing, and user enablement, aligning RPA flows with existing warehouse management, barcoding, and shipping processes used by the finance, sales, supply chain, warehousing, marketing, and IT teams. Governance and rollout leveraged the partner and an internal training lead for each team, consistent with the company’s staged cloud deployments, and built operational ownership into process flows. Moneysworth & Best signaled plans to expand Power Platform usage, including future incorporation of AI capabilities in Power Automate to further automate decision points and drive additional efficiency. | |
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Distribution | 50 | $10M | Canada | Microsoft | Microsoft Power BI | Analytics and BI | 2020 |
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Distribution | 50 | $10M | Canada | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2020 |
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