Chicago, 60606, IL,
United States
West Monroe
West Monroe, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. West Monroe collaboration with software players such as nCino empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| West Monroe | nCino | nCino Treasury Management | Treasury Management | TRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
SunTrust Banks, Inc. | Construction and Real Estate | 22899 | $9.0B | United States | nCino | nCino Treasury Management | Treasury Management | 2019 |
In 2019, SunTrust Banks, Inc. implemented nCino Treasury Management as a Treasury Management initiative targeting finance and treasury operations in the United States. The implementation focused on standard treasury onboarding and service workflow automation to centralize request handling and provide continuous account visibility for treasury users.
The deployment used the nCino Treasury Management application to instrument onboarding workflows, service request tracking, and account visibility capabilities. Configuration emphasized end-to-end service workflow orchestration and case management to accelerate service implementation and operational processing within treasury and finance teams.
SunTrust engaged West Monroe alongside nCino to deliver the implementation, with project scope covering US-based treasury and finance departments. The rollout was executed as a targeted operational deployment across treasury teams rather than a broad cross-portfolio program, aligning the nCino Treasury Management application to existing finance controls and approval workflows.
Governance changes centered on standardized service onboarding processes and centralized request handling, enabling measurable operational outcomes reported in the case study. The deployment delivered 30% faster service implementation, 70% faster request resolution, and introduced 24/7 account visibility for treasury users.
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Buyer Intent: Companies Evaluating West Monroe Services
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