Nashua, 3060, NH,
United States
White Star Software
White Star Software, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. White Star Software collaboration with software players such as ProTop empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| White Star Software | ProTop | ProTop Platform | Application Performance Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Big Rock Sports | Distribution | 550 | $535M | United States | ProTop | ProTop Platform | Application Performance Management | 2022 | In 2022, Big Rock Sports implemented the ProTop Platform for Application Performance Management. The ProTop Platform was deployed to monitor OpenEdge systems and to improve application performance and operational responsiveness across Big Rock Sports operations in the United States. Deployment used agent based OpenEdge instrumentation feeding a centralized telemetry and dashboard layer, with OpenEdge monitoring and advanced alerting modules configured to drive incident detection and triage. White Star Software led the implementation engagement according to the vendor testimonial, configuring monitoring modules, alerting rules, and dashboards to integrate with IT operations and application support workflows. Governance emphasis was placed on runbooks, alert ownership, and operational workflows to accelerate response and support the companys stated rapid growth objectives. | |
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Spie batignolles | Construction and Real Estate | 8000 | $2.3B | France | ProTop | ProTop Platform | Application Performance Management | 2022 | In 2022 Spie Batignolles deployed the ProTop Platform as an Application Performance Management solution to increase visibility into Progress OpenEdge databases and support application performance and operations efforts in France. The engagement is recorded in vendor materials and positions ProTop Platform as the primary monitoring tool for database oversight and IT operations workflows at the company. The implementation emphasized OpenEdge database monitoring and alerting capabilities, with ProTop Platform configured to surface database health indicators, event alerts, and operational dashboards to IT and DBA teams. ProTop Platform was used to centralize monitoring data, automate alerting rules, and provide continuous instrumentation of database availability and performance for day to day operations. White Star Software supported the deployment and configuration according to vendor documentation, aligning the ProTop Platform rollout with Spie Batignolles application performance and operations processes. Operational coverage was focused on French IT operations and database administration teams, with integrations scoped around alerting workflows and operational handoffs rather than broad cross enterprise system integrations. Governance changes concentrated on formalizing database monitoring responsibilities and alert response procedures to improve database oversight and boost IT team productivity. Reported outcomes include improved visibility into Progress OpenEdge databases and more efficient oversight by IT teams, consistent with the stated objectives in the vendor testimonial. |
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Buyer Intent: Companies Evaluating White Star Software Services
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