San Diego, 92123, CA,
United States
Workiz
Workiz, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Workiz collaboration with software players such as NiceJob empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Workiz | NiceJob | NiceJob | Survey and Questionnaire | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Junk Doctors | Professional Services | 10 | $1M | United States | NiceJob | NiceJob | Survey and Questionnaire | 2024 |
In 2024, Junk Doctors implemented NiceJob as its Survey and Questionnaire application to automate post job review invitations and centralize reputation management. The deployment targeted operations and CRM workflows in North Carolina, with Workiz acting as the integration partner to trigger NiceJob invites from job completion events. Implementation focused on event driven invite automation, mapping job metadata to invitation workflows, and consolidating incoming reviews into the NiceJob dashboard. For a 10 person professional services firm, configuration emphasized lightweight automation and operational integration rather than heavy customization.
Functionally the NiceJob deployment leveraged Survey and Questionnaire capabilities for timed invitation sequencing, review aggregation, and rating capture tied to completed jobs, aligning the application to field operations and customer service workflows. Governance changes included embedding invite triggers into Workiz job completion processes and centralizing review handling in the CRM operated by operations staff, establishing a reproducible invite cadence and ownership for responses. Outcomes reported in the case study show Junk Doctors scaled review volume to over 1,000 reviews with an average rating of 4.9 and achieved a reported 20 to 22% five star conversion rate.
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Buyer Intent: Companies Evaluating Workiz Services
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