X
Rua Antero De Quental, 331 R/C Armazem 10,
Perafita, 4455-586,
Portugal
Perafita, 4455-586,
Portugal
351 934 152 598
Professional Services
X
List of Software Implementations where X is Reseller or System Integrator
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as Artificial Solutions, Genesys and Intuit empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
List of Software Implementations where X is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Leisure and Hospitality | 2086 | $1.6B | Malta | Artificial Solutions | Artificial Solutions Teneo AI Platform | Chatbots and Conversational AI | 2017 |
In 2017, Kindred implemented Artificial Solutions Teneo AI Platform to enable conversational wagering through customer-facing interfaces. The deployment uses Artificial Solutions Teneo AI Platform within the Chatbots and Conversational AI category to interpret natural language betting requests such as "Put a tenner on a 3-0 City win" and to drive downstream wagering actions.
The implementation centers on Natural Language Interaction capabilities, including natural language understanding, intent classification, entity extraction, dialog management, slot filling, and clarification prompts. Artificial Solutions Teneo AI Platform is configured to ask follow up questions when user input is ambiguous, and to manage confirmation flows prior to transaction execution.
Operationally the solution is exposed on customer channels, supporting voice driven input and conversational text interactions, and it is integrated with Kindred wagering and account systems to place bets and maintain customer context across a session. The scope of impact is customer engagement and core wagering transaction flows, with conversational logic layered to handle verification prompts and transactional orchestration.
Governance for the implementation emphasizes conversational validation and clarification workflows to reduce ambiguous orders, and the system design embeds dialog control to enforce confirmation before bet placement. The narrative focuses on the use of Artificial Solutions Teneo AI Platform for Chatbots and Conversational AI to directly enable wagering business functions at Kindred.
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Leisure and Hospitality | 1000 | $50M | Saudi Arabia | Genesys | Genesys PureCloud Platform | Call Center,Customer Experience | 2016 |
In 2016 Al-Romansiah deployed the Genesys PureCloud Platform as its Call Center,Customer Experience solution to centralize and modernize contact center operations. Speed was a primary requirement, and the company completed the move to the Genesys PureCloud platform in just two weeks while targeting improved reliability and a 360-degree view of the customer.
The implementation used the Genesys PureCloud platform powered by Amazon Web Services to provide ultraresilient, highly scalable multichannel operations that are easy to manage. Configuration focused on enabling multichannel capabilities and rapid service provisioning, with the organization adding chat and call recording as immediate functional extensions of the platform.
Local experts from Hadef Information Technology managed and set up the PureCloud platform, and the deployment was integrated with Al-Romansiah contact center operations, the corporate website and the company CRM system. Operational coverage centered on contact center and customer service workflows, enabling unified interaction handling across voice and digital channels.
Governance adjustments emphasized centralized control for a consolidated customer view and simplified administration of multichannel queues and recording policies. The implemented Genesys PureCloud Platform supported the stated objectives of improving reliability and quickly adding services, while providing a cloud native framework for ongoing expansion of customer experience capabilities.
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Leisure and Hospitality | 1800 | $250M | United States | Intuit | Intuit Quickbooks Pro | ERP Financial | 1998 |
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Leisure and Hospitality | 400 | $56M | Australia | SAP | SAP Analytics Cloud | Analytics and BI | 2018 |
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Leisure and Hospitality | 500 | $925M | United Kingdom | SAP | SAP Analytics Cloud | Analytics and BI | 2017 |
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Leisure and Hospitality | 500 | $100M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2013 |
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Leisure and Hospitality | 500 | $90M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2001 |
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Leisure and Hospitality | 4000 | $420M | Canada | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Leisure and Hospitality | 400 | $40M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2011 |
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Leisure and Hospitality | 10000 | $2.5B | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Showing 1511 to 1520 of 2695 entries
IT Decision Makers and Key Stakeholders at X
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Buyer Intent: Companies Evaluating X Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating X software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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X System Integrator / VAR Profile
X is a system integrator and technology consulting firm headquartered in Perafita, Portugal, with approximately 10 employees and annual revenues of $3M.
X implements and supports enterprise applications across markets such as AI-Powered Application, CRM, ERP Financial Management and Analytics and BI.
APPS RUN THE WORLD tracks 2695 verified X software implementations across industries and regions, including: Kindred where x implemented Artificial Solutions Teneo AI Platform, Al Romansiah where x implemented Genesys PureCloud Platform, and CiCis Pizza where x implemented Intuit Quickbooks Pro.
X has a strategic VAR/SI partnership with Artificial Solutions, Genesys, Intuit and SAP, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing X partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete X dataset, verified system implementations, and related deployment insights.