Perafita, 4455-586,
Portugal
X
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as Intuit, Microsoft and Five9 empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
|
Non Profit | 6200 | $43M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 | ||
|
|
|
Banking and Financial Services | 6000 | $1.5B | Spain | Microsoft | Microsoft Azure AI Platform | ML and Data Science Platforms | 2017 | ||
|
|
|
Professional Services | 6000 | $500M | United States | Five9 | Five9 Virtual Contact Center | Call Center | 2014 | In 2014, BernardBPO implemented Five9 Virtual Contact Center. The deployment provided Call Center capabilities to centralize telephony and agent routing for BernardBPO's contact center operations and align call handling with their customer service workflows. The Five9 Virtual Contact Center was configured to deliver standard contact center functionality including automatic call distribution, computer telephony integration, agent desktop interfaces, and real-time reporting to support queue management and agent productivity. The solution’s out-of-the-box integration with Salesforce.com allows Bernard to more efficiently store and manage call information in its CRM, ensuring telephony events and customer records are synchronized for case association and follow-up. Operational governance focused on configuring call routing rules, agent skill profiles, and contact data synchronization settings to embed telephony into Salesforce.com driven workflows. The implementation centralized call handling across BernardBPO’s contact center teams and provided supervisors with combined Five9 and CRM visibility for monitoring and operational control. | |
|
|
|
Professional Services | 6000 | $650M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2013 |
|
|
|
|
|
Professional Services | 5700 | $5.0B | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
|
|
|
|
|
Retail | 5600 | $700M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2013 |
|
|
|
|
|
Manufacturing | 5357 | $1.2B | India | SAP | SAP SuccessFactors Employee Central | Core HR | 2016 |
|
|
|
|
|
Retail | 5300 | $1.3B | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
|
|
|
|
|
Professional Services | 5200 | $1.8B | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
|
|
|
|
|
Retail | 5000 | $700M | United States | Lifesize | Serenova CxEngage | Call Center | 2015 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating X Services
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||