Top Customer Engagement Software Apps, Market Size and Forecast
Since 2010, our global team of researchers has been studying the patterns of the Customer Engagement software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Engagement software market size and forecast assumptions and perhaps the rise and fall of certain Customer Engagement vendors.
- Top 10 Customer Engagement software vendors, market share, 2010-to-present, and five-year forecast
- 2010-to-present Customer Engagement software market by revenue Type (on-prem vs cloud vs AI)
- 2010-to-present Customer Engagement software market by customer size (revenue, employees, asset)
- 2010-to-present Customer Engagement software market by industry (21 verticals)
- 2010-to-present Customer Engagement software market by geography (city, state, country, region)
- 2010-to-present Customer Engagement software market by channel (direct vs indirect)
- 2010-to-present Customer Engagement software market by product market share
Some of the Customer Engagement apps that we have been tracking include: Podium Interaction Management, OneSignal, dotdigital Engagement Cloud, Braze Platform, OpenText Exstream, Netcore Customer Engagement, Rise.ai Customer Engagement Platform, MessageGears, Yottaa Engagement Cloud, Comm100, Fomo, ConvertFlow, SAP Emarsys, Clevertap, Microsoft Dynamics 365 Customer Engagement, Bambuser Video Commerce, MoEngage Enagage, Insticator, Opinary, Salesforce Experience Cloud and many others.
| Logo | Vendor | Product | Category | Market | Records |
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Colligso | Colligso WalletIn | Customer Engagement | CRM | 4 |
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telbee | telbee Platform | Customer Engagement | CRM | 4 |
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Svelto | Svelto Carosello | Customer Engagement | CRM | 4 |
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Meridian Integration | Meridian IDEA Platform | Customer Engagement | CRM | 4 |
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EaseMyGrowth | EaseMyGrowth | Customer Engagement | CRM | 4 |
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ClientSuccess | ClientSuccess Customer Success | Customer Engagement | CRM | 4 |
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Synchronoss | Synchronoss Engagex | Customer Engagement | CRM | 4 |
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Thomson Reuters Elite | 3E MatterSphere Client Portal | Customer Engagement, Customer Experience | CRM | 4 |
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Nice Systems | Nice CXone SmartReach | Customer Engagement | CRM | 4 |
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PushBots | PushBots Customer Engagement | Customer Engagement | CRM | 4 |
Buyer Intent: Companies Evaluating Customer Engagement Apps
- Cinos, a United Kingdom based Professional Services organization with 130 Employees
- Lightspeed Systems, a United States based Professional Services company with 180 Employees
- Bajaj Allianz Life Insurance, a India based Insurance organization with 11000 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Cinos | Professional Services | 130 | $13M | United Kingdom | 2026-10-22 | |
| Lightspeed Systems | Professional Services | 180 | $35M | United States | 2026-10-01 | |
| Bajaj Allianz Life Insurance | Insurance | 11000 | $3.0B | India | 2026-04-22 | |
| Life Sciences | 2100 | $664M | India | 2026-04-16 | ||
| Education | 7100 | $579M | Canada | 2026-04-09 | ||
| Professional Services | 20 | $2M | India | 2026-02-02 | ||
| Consumer Packaged Goods | 20 | $2M | Thailand | 2025-10-27 | ||
| Manufacturing | 1200 | $300M | India | 2025-09-24 | ||
| Professional Services | 30 | $3M | United States | 2025-09-24 | ||
| Professional Services | 141000 | $67.4B | United States | 2025-08-15 |