Lightspeed Systems
2500 Bee Cave Road Building One Suite 350,
Austin, 78746, TX,
United States
Austin, 78746, TX,
United States
1 512 439 3995
Professional Services
Lightspeed Systems Technographics
Lightspeed Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lightspeed Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Lightspeed Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lightspeed Systems has purchased the following applications: Microsoft Azure Machine Learning for ML and Data Science Platforms in 2016, LiveChat for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lightspeed Systems is running and its propensity to invest more and deepen its relationship with Microsoft , LiveChat, Inc. , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lightspeed Systems revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lightspeed Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lightspeed Systems Tech Stack and Enterprise Applications
Lightspeed Systems AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Azure Machine Learning | ML and Data Science Platforms | AI Development | n/a | 2016 | 2017 |
In 2016, Lightspeed Systems implemented Microsoft Azure Machine Learning to operationalize cloud-hosted cognitive services within its product portfolio. The implementation leveraged Microsoft Cognitive Services REST APIs hosted on Microsoft Azure, enabling programmers to call machine learning functions directly from Lightspeed Systems applications to improve content handling and user experience.
The primary capability adopted was Content Moderator, which provided image and text moderation tools with video moderation noted as coming soon. Content Moderator was configured to support custom moderation workflows and to manage curated exclusion and inclusion lists of images and text, accessed and driven through REST API endpoints and service calls.
Microsoft Azure Machine Learning was positioned in Lightspeed Systems' ML and Data Science Platforms footprint, with implementation work focused on embedding moderation logic into application development and runtime processing. Operational scope centered on engineering and product teams, with governance oriented around API-driven moderation pipelines and maintenance of inclusion and exclusion lists to control content screening behavior.
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Lightspeed Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Lightspeed Systems implemented LiveChat on their website as a web-facing conversational layer to capture and manage real-time visitor interactions. The deployment established LiveChat within the Chatbots and Conversational AI category as the primary channel for immediate customer engagement and first-touch inquiries across support and sales workflows.
The implementation centered on embedding the LiveChat widget across public web properties and configuring the LiveChat agent console for internal teams, with standard conversational capabilities enabled such as proactive chat invitations, chat routing to designated agents, canned responses, and transcript capture. Configuration work included visitor metadata capture and session logging to support downstream follow-up and case creation workflows.
Operational coverage focused on customer success and sales functions, with governance controls put in place for agent roles, message templates, and response handling procedures to standardize conversational workflows. The implementation emphasized orchestration of conversational handoffs and retention of chat transcripts as core operational controls consistent with Chatbots and Conversational AI practices.
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Lightspeed Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Lightspeed Systems implemented Adobe Connect. Adobe Connect is used on their website to deliver Audio Video and Web Conferencing capabilities for customer engagement and live training.
The deployment uses Adobe hosted SaaS sessions embedded in public site pages, providing centrally managed meeting rooms, webinar and virtual classroom capabilities, screen sharing, session recording, and persistent content pods. Adobe Connect was configured to support moderated sessions, attendee roles, and content publishing inside session workspaces.
Operational scope is customer facing with use cases that include webinars, product training, and remote demonstrations, reflecting Audio Video and Web Conferencing support for marketing and support functions. Governance appears centered on administrative scheduling, role based access controls, and archiveable recordings to enable content reuse and consistent session management.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Lightspeed Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Lightspeed Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Lightspeed Systems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Lightspeed Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Lightspeed Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Lightspeed Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Lightspeed Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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Founder | CXO | Finance | |
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President & CEO | CXO | Finance | |
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Apps Being Evaluated by Lightspeed Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lightspeed Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lightspeed Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Lightspeed Systems Technographics
Lightspeed Systems is a Professional Services organization based in United States,
with around 180 employees and annual revenues of $35.0 million.
Lightspeed Systems operates a diverse technology stack with applications such as
Microsoft Azure Machine Learning, LiveChat and Adobe Connect,
covering areas like ML and Data Science Platforms, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Lightspeed Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, LiveChat, Inc. and Adobe Systems.
Lightspeed Systems recently adopted applications including
LiveChat in 2021, 6sense Account Engagement Platform in 2021 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lightspeed Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lightspeed Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lightspeed Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.