1st United Bank
430 4th St NW,
Faribault, 55021, MN,
United States
Faribault, 55021, MN,
United States
1 507-334-2201
Banking and Financial Services
1st United Bank Technographics
1st United Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1st United Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 1st United Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1st United Bank has purchased the following applications: Corcentric Accounts Payable Automation for AP Automation in 2018, Microsoft 365 for Collaboration in 2020, Freshservice for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1st United Bank is running and its propensity to invest more and deepen its relationship with Corcentric , Fiserv , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1st United Bank revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1st United Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1st United Bank Tech Stack and Enterprise Applications
1st United Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Corcentric | Legacy | Corcentric Accounts Payable Automation | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, 1st United Bank implemented Corcentric Accounts Payable Automation to increase accounts payable efficiency and eliminate paper from invoice approval workflows. The deployment focused on automating invoice intake, routing, and approval within the bank's finance organization, leveraging Cor360 as the automation engine embedded in Corcentric Accounts Payable Automation to process invoices in a timely manner and to configure authorization for approval.
The implementation used AP Automation capabilities such as invoice capture and digitization, configurable approval workflows, role-based authorization configuration, and an electronic audit trail to support control and compliance. Operational scope concentrated on the accounts payable function, with governance changes that formalized electronic approval authorities and workflow routing, and with outcomes reported as reduced paper handling and faster invoice processing.
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Payment Processing | ERP |
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2021 | 2021 |
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1st United Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, 1st United Bank implemented Microsoft 365 as its Collaboration platform to consolidate corporate productivity and email workflows for the organization. The Microsoft 365 deployment established a single vendor tenant to support employee communications, document collaboration, and customer-facing mail handling across the bank in the United States.
The implementation emphasized core Collaboration capabilities typical of Microsoft 365, including Exchange Online mail for corporate inboxes, SharePoint Online for centralized document repositories, Microsoft Teams for meetings and synchronous collaboration, and OneDrive for endpoint file sync and personal storage. Configuration work focused on mailbox provisioning, site collection structure for SharePoint content, Teams channel taxonomy for business units, and device-aware file access controls.
Operationally the bank exposes Office 365 Mail on its public website for site contact and inbound customer messages, indicating Exchange Online routing for web forms and external email flows. The deployment covered corporate business functions including retail banking operations, customer service, and administrative staff, aligning email and collaboration tooling with day-to-day banking workflows.
Governance centered on centralized tenant administration and account provisioning, with IT-managed security settings, domain and mail flow management, and role-based access controls to enforce compliance and separation of duties. Ongoing operational practices include standardized mailbox lifecycle procedures and content governance policies consistent with a bank adopting Microsoft 365 as its primary Collaboration application.
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1st United Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2024 | 2024 |
In 2024, 1st United Bank implemented Freshservice for IT Service Management, deploying the Freshservice application as a web-integrated service portal on the corporate website. 1st United Bank Freshservice IT Service Management supports the bank's IT operations and service desk business function by surfacing a public-facing entry point for ticket creation and self-service discovery.
The Freshservice deployment was configured around standard IT Service Management modules, including incident management, service catalog and request fulfillment, knowledge base and self-service articles, and basic asset tracking and configuration management capabilities. Automation of routine ticket routing and built-in workflow templates were applied to streamline triage and to align requests with internal support queues.
Operationally the implementation is centered on the bank's IT team and extends to branch and internal user support across the United States, using the website integration to accept requests and present service catalog items to employees and customers. The Freshservice application on the website enables ticket submission and status visibility via the service portal, providing a single, web-accessible channel for support intake.
Governance was structured with role-based access and SLA policies configured inside Freshservice, and the bank established content ownership and maintenance processes for the knowledge base and service catalog. Change control and standard operating procedures were embedded into workflow rules to ensure consistent ticket handling and request fulfillment across the IT support organization.
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1st United Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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1st United Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at 1st United Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 1st United Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1st United Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1st United Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 1st United Bank Technographics
1st United Bank is a Banking and Financial Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
1st United Bank operates a diverse technology stack with applications such as
Corcentric Accounts Payable Automation, Microsoft 365 and Freshservice,
covering areas like AP Automation, Collaboration and IT Service Management.
1st United Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Corcentric, Microsoft and Freshworks.
1st United Bank recently adopted applications including
Freshservice in 2024, Fiserv Dovetail in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1st United Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 1st United Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1st United Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.