21 Music Store Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 21 Music Store and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 21 Music Store employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 21 Music Store has purchased the following applications: InterNetX Cloud for Application Hosting and Computing Services in 2017, Slack Connect for Collaboration in 2022, SAP Emarsys for Customer Engagement in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 21 Music Store is running and its propensity to invest more and deepen its relationship with InterNetX , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 21 Music Store revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 21 Music Store intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InterNetX | Legacy | InterNetX Cloud | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017 21 Music Store implemented InterNetX Cloud for Application Hosting and Computing Services to host its public website and support the companys online storefront on https://www.musicstore.com/. The deployment centers on the InterNetX Cloud control plane, providing the Application Hosting and Computing Services required for web server instances, DNS management and TLS certificate lifecycle for the storefront domain. This implementation documents the relationship 21 Music Store InterNetX Cloud Application Hosting and Computing Services web hosting for its customer-facing site.
Configuration emphasizes lightweight compute provisioning for web and application processes, object storage for product media, and scheduled snapshot backups aligned with small team operational practices. InterNetX Cloud is configured to manage DNS records, certificate provisioning and basic autoscaling thresholds consistent with typical hosting capabilities in this category. Automation is focused on instance provisioning and backup schedules rather than complex orchestration, reflecting the companys 10 person operational scale.
Operational ownership remains with site administrators at 21 Music Store who manage the InterNetX Cloud control plane for day to day changes, billing and domain management within Indonesia. Governance is centralized through the InterNetX account and control panel, with change control implemented by the internal administrator for deployments and content updates. The deployment is scoped to the website and online sales touchpoints, aligning Application Hosting and Computing Services with the companys customer-facing business functions.
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Emarsys | Customer Engagement | CRM | n/a | 2023 | 2023 |
In 2023, 21 Music Store implemented SAP Emarsys as its Customer Engagement platform on the company website. The deployment centers on web-based customer lifecycle orchestration, positioning SAP Emarsys to manage online engagement for this Indonesia based professional services retailer with a small operating team.
The implementation configures SAP Emarsys core customer engagement capabilities such as email campaign management, on site personalization, segmentation and contact profile enrichment, and behavioral tracking for web visitors. Configuration emphasizes campaign orchestration and automated interaction workflows that align with e commerce touch points on the storefront and customer communication flows.
Integration work is focused on embedding SAP Emarsys tracking and data capture into the musicstore.com website, enabling event level signals and contact synchronization from web interactions to the Emarsys contact database. Operational coverage is scoped to marketing and customer facing operations for the online storefront, with data flows limited to site traffic and customer interactions rather than cross enterprise system integrations.
Governance and rollout reflect a lightweight model appropriate for a 10 person organization, with centralized management of campaign templates, segmentation rules, and consent handling held by the marketing function. Rollout priorities emphasized live web tracking, template driven campaigns, and staged personalization rules to match resource capacity while maintaining campaign control and compliance.
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2008 | 2008 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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