4 Rivers Smokehouse
1600 West Fairbanks Avenue,
Winter Park, 32789, FL,
United States
Winter Park, 32789, FL,
United States
1 844-474-8377
Retail
4 Rivers Smokehouse Technographics
4 Rivers Smokehouse Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 4 Rivers Smokehouse and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 4 Rivers Smokehouse employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 4 Rivers Smokehouse has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Workstream Hiring for Recruiting in 2021, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 4 Rivers Smokehouse is running and its propensity to invest more and deepen its relationship with Visa , Workstream , Employ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 4 Rivers Smokehouse revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 4 Rivers Smokehouse intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
4 Rivers Smokehouse Tech Stack and Enterprise Applications
4 Rivers Smokehouse ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, 4 Rivers Smokehouse deployed Visa Authorize.Net as its online payment gateway, integrating Visa Authorize.Net directly on its website to manage card-present and card-not-present transactions for e-commerce order capture. This implementation is categorized under Payment Processing and centralizes transaction authorization and payment routing for the companys customer-facing checkout workflows.
The deployment leverages Visa Authorize.Net gateway capabilities common to Payment Processing implementations, including transaction authorization, tokenization of card data, and secure hosted payment fields or API-based checkout integration to minimize merchant PCI scope. Operational coverage focuses on online ordering and payment operations, with payment operations and retail checkout teams responsible for settlement, reconciliation, and dispute handling under established payment governance and controls.
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4 Rivers Smokehouse HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstream | Legacy | Workstream Hiring | Recruiting | HCM | n/a | 2021 | 2021 |
In 2021, 4 Rivers Smokehouse implemented Workstream Hiring on their website to centralize Recruiting and hourly hiring workflows. The deployment focused on website candidate capture tied directly to the Workstream Hiring application to streamline how applicants enter the hiring pipeline.
Workstream Hiring was configured to publish job listings, capture applications via embedded website forms, and support applicant tracking, automated initial screening, and interview scheduling. The configuration emphasized mobile friendly application flows and role based routing consistent with Recruiting operational practices.
Operational coverage included corporate HR and store level hiring managers who receive prioritized candidate queues within Workstream Hiring, enabling standardized job descriptions and consistent application routing. Governance established centralized posting templates and workflow rules inside Workstream Hiring to enforce consistent hiring steps and candidate status tracking across recruiting workflows.
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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4 Rivers Smokehouse AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, 4 Rivers Smokehouse implemented LiveChat and deployed a web-based conversational interface to support customer interactions. LiveChat is installed as part of the Chatbots and Conversational AI category and is active on the company website to enable real time customer engagement for ordering and service inquiries.
The implementation centers on the LiveChat chat widget embedded into site pages via a client side script, leveraging conversational workflows, canned responses, and synchronous messaging capabilities typical of Chatbots and Conversational AI solutions. Configuration work focused on agent routing and queueing logic, session handoff from automated responses to live agents, and templated conversational flows to standardize customer interactions across the site.
Operational coverage is the public web channel and the customer service function across 4 Rivers Smokehouse retail operations in the United States, positioning LiveChat as a primary digital engagement layer for visitors. Governance concentrated on defining agent workflows, response quality standards, and a phased rollout to align support processes and frontline teams with the new conversational channel.
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4 Rivers Smokehouse Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2020 | 2020 |
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4 Rivers Smokehouse eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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4 Rivers Smokehouse SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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4 Rivers Smokehouse CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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4 Rivers Smokehouse PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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4 Rivers Smokehouse IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 4 Rivers Smokehouse
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 4 Rivers Smokehouse Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 4 Rivers Smokehouse IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 4 Rivers Smokehouse digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 4 Rivers Smokehouse Technographics
4 Rivers Smokehouse is a Retail organization based in United States,
with around 1000 employees and annual revenues of $150.0 million.
4 Rivers Smokehouse operates a diverse technology stack with applications such as
Visa Authorize.Net, Workstream Hiring and LiveChat,
covering areas like Payment Processing, Recruiting and Chatbots and Conversational AI.
4 Rivers Smokehouse has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Workstream and LiveChat, Inc..
4 Rivers Smokehouse recently adopted applications including
Workstream Hiring in 2021, LiveChat in 2021 and WooCommerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 4 Rivers Smokehouse’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 4 Rivers Smokehouse’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 4 Rivers Smokehouse technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.