4finance Latvia
Brivibas iela 155A,
Riga, LV-1012,
Latvia
Riga, LV-1012,
Latvia
371 673-339-90
Banking and Financial Services
4finance Latvia Technographics
4finance Latvia Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 4finance Latvia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 204 4finance Latvia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 4finance Latvia has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Box for Content Management in 2024, VCC Live Call Center for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 4finance Latvia is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 4finance Latvia revenues, which have grown to $39.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 4finance Latvia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
4finance Latvia Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Box | Legacy | Box | Content Management | Content Management | n/a | 2024 | 2024 |
In 2024, 4finance Latvia implemented Box as its Content Management application and began exposing Box-managed assets directly on its public website. The deployment uses Box as a cloud SaaS content platform to centralize document storage and web-facing asset delivery, positioning Box as the primary Content Management layer for both public content and internal file collaboration.
The Box implementation emphasizes core content management capabilities, including centralized file storage, metadata and search indexing, role-based access controls, secure file sharing, and collaboration workspaces. Configuration work focused on content classification and access policies consistent with a Content Management approach, and Box is used to host and serve web assets alongside internal document workflows for content owners.
Governance for the Box rollout centers on team-level content ownership, standardized permissioning, and retention controls to align web publishing with internal compliance requirements typical in Banking and Financial Services. Operational scope includes web publishing workflows and internal collaboration for customer-facing teams, with the implementation structured to separate public website content from internal repositories while keeping content lifecycle and access governance consistent across both environments.
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VCC Live | Legacy | VCC Live Call Center | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, 4finance Latvia deployed VCC Live Call Center to support debt collection, customer service and outbound sales across its consumer lending operations. The rollout began in a single country and was extended across multiple countries over a multi-year partnership, aligning the VCC Live Call Center with regional collections and outbound sales teams.
The implementation delivered explicit functional modules including a predictive dialer, voicemail detection and over-the-phone payments, with configuration focused on campaign orchestration, agent call scripting and real-time monitoring to support collections and sales workflows. VCC Live Call Center was configured to centralize outbound dialing logic and to reduce agent idle time through automated dialing and voicemail filtering.
Operational coverage included debt collection, customer service and outbound sales departments across multiple markets, consolidating outbound campaigns and standardizing agent workflows for cross-border operations. The deployment used cloud-based telephony and agent-facing call handling typical of the Call Center category to provide consistent campaign management and agent supervision.
Governance emphasized phased rollouts from the initial country into additional markets, creating standardized operating procedures for campaign setup, compliance in payment-taking over the phone and performance monitoring. The case study reports a reduction in voicemail connections by approximately 30 percent, an explicit outcome tied to the voicemail detection and predictive dialing capabilities implemented with VCC Live Call Center.
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Whistleblowing Management | TRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2024 | 2024 |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2013 | 2013 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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Network Management and Monitoring | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at 4finance Latvia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 4finance Latvia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 4finance Latvia Technographics
4finance Latvia is a Banking and Financial Services organization based in Latvia,
with around 204 employees and annual revenues of $39.0 million.
4finance Latvia operates a diverse technology stack with applications such as
Cisco Webex Meetings, Box and VCC Live Call Center,
covering areas like Audio Video and Web Conferencing, Content Management and Call Center.
4finance Latvia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Box and VCC Live.
4finance Latvia recently adopted applications including
React in 2025, Fastly in 2025 and Box in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 4finance Latvia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 4finance Latvia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 4finance Latvia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.