State of South Carolina
1200 Senate St., Suite 460,
Columbia, 29201, SC,
United States
Columbia, 29201, SC,
United States
1 803-734-8120
Government
State of South Carolina Technographics
State of South Carolina Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by State of South Carolina and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36233 State of South Carolina employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State of South Carolina has purchased the following applications: SAP S/4 HANA for ERP Financial in 2024, SAP ERP HCM Leave for Absence and Leave Management in 2008, Ruby Live Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State of South Carolina is running and its propensity to invest more and deepen its relationship with SAP , NEOGOV , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State of South Carolina revenues, which have grown to $41.61 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State of South Carolina intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
State of South Carolina Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | IBM | 2024 | 2027 |
In 2024, the State of South Carolina issued an RFP to modernize the South Carolina Enterprise Information System SCEIS by migrating its SAP ERP ECC 6.0 implementation to SAP S/4 HANA. The RFP, issued by the State Fiscal Accountability Authority Office of State Procurement on behalf of the Department of Administration, frames a program to migrate to SAP S/4 HANA in a cloud infrastructure, to provision and manage that cloud environment, and to supply optional ongoing application development and maintenance services for SAP and ERP related applications.
The procurement targets ERP Financial capability consolidation, with SAP S/4 HANA expected to support core financial management and procurement workflows consistent with the ERP Financial category. Expected functional coverage aligns with standard financial modules such as general ledger, accounts payable, budget control and procurement process orchestration, reflecting a focus on state financial operations and centralized procurement processing.
Architecture and delivery emphasis in the RFP centers on a cloud hosted SAP S/4 HANA deployment, combined with migration services from the incumbent SAP ERP ECC 6.0. The RFP identifies IBM as the service integrator to assist the state with the migration, cloud platform setup and ongoing cloud infrastructure management, and to provide optional application development and maintenance for SAP and other ERP related applications.
Operational scope is statewide, encompassing SCEIS participant agencies and the financial and procurement business functions managed by the Department of Administration and the State Fiscal Accountability Authority. The procurement schedule specifies questions due December 15, 2023 at 2 p.m., and proposals due January 29, 2024 at 11 a.m., establishing a formal governance and vendor selection window for the SAP S/4 HANA ERP Financial modernization effort.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP HCM Leave | Absence and Leave Management | HCM | n/a | 2008 | 2009 |
In 2008, the State of South Carolina implemented SAP ERP HCM Leave as its Absence and Leave Management application for a statewide workforce of 36,233 employees. The deployment established a central electronic process to submit and track leave requests and approvals across state agencies.
SAP ERP HCM Leave was configured to support core absence workflows, including leave request submission, supervisor approval routing, leave balance tracking, accrual calculations and standardized absence type classification. The implementation enabled supervisors to approve an employee’s leave request while preserving HR visibility into entitlement rules and eligibility checks.
Operational coverage included agency HR administrators and line supervisors within the State of South Carolina, and the solution aligned leave approvals with central HR and payroll processes to coordinate personnel actions and payroll adjustments. Governance centered on documented approval workflows and configuration of entitlement rules inside SAP ERP HCM Leave to enforce consistent leave policy application across departments.
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Applicant Tracking System | HCM |
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2016 | 2016 |
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Benefits Administration | HCM |
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2008 | 2009 |
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Compensation Management | HCM |
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2008 | 2009 |
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Core HR | HCM |
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2008 | 2009 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2016 | 2016 |
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Offboarding | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2008 | 2009 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2008 | 2009 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, State of South Carolina deployed Ruby Live Chat on its public website. Ruby Live Chat is implemented as a browser-based conversational interface under the Chatbots and Conversational AI category to route and handle real-time citizen inquiries on sc.gov. The deployment surfaces a web chat widget for live agent interaction and asynchronous messaging tied to browser sessions. Implementation concentrated on inbound citizen support and public service information requests.
Configuration centered on the Ruby Live Chat agent console, website widget embedding, session transcript capture, and presence based agent routing, consistent with Chatbots and Conversational AI functional patterns. Operational coverage targets the state government’s public-facing site and customer service teams, consolidating web originated contacts through the chat channel. Governance aligned with web support and contact center operations, standardizing routing rules and scripted responses to match citizen service workflows.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at State of South Carolina
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by State of South Carolina Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from State of South Carolina IT executives and key decision makers. This section highlights State of South Carolina's latest recorded technology evaluations, including Alorica Customer Experience Management for Customer Experience on 2024-11-27, Docebo LMS for Learning and Development on 2024-10-22, and CDK Global DMS for Dealership Management on 2024-06-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the State of South Carolina digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD State of South Carolina Technographics
State of South Carolina is a Government organization based in United States,
with around 36233 employees and annual revenues of $41.61 billion.
State of South Carolina operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP ERP HCM Leave and Ruby Live Chat,
covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
State of South Carolina has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Ruby.
State of South Carolina recently adopted applications including
SAP S/4 HANA in 2024, Tableau in 2022 and Cisco Umbrella in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of State of South Carolina’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates State of South Carolina’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete State of South Carolina technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.